Busby's Heating and Air Conditioning · 2 months ago
HVAC SERVICE FIELD SUPERVISOR
Augusta, GA 30901
Full-time
Onsite
Mid, Senior Level
$60K/yr - $70K/yr
5+ years expBusby's Heating and Air Conditioning is a company known for its caring work culture and commitment to customer service. The Service Field Supervisor will provide leadership and support to the service technician team, ensuring high-quality workmanship and customer satisfaction while also managing field-level performance.
Facilities Support ServicesField SupportHeating Ventilation and Air Conditioning (HVAC)Home Services
Responsibilities
Provides daily leadership, coaching, and support to the service technician team
Ensures exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals
Responsible for field-level performance — ensuring technicians are productive, well-trained, safety-focused, and aligned with the company’s values
Acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making
Includes 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee
Qualification
Required
Minimum 5 years of experience as a residential HVAC service technician
Strong diagnostic and repair expertise in HVAC systems
EPA certification
NATE certification
Demonstrated leadership or mentoring experience
Excellent communication and coaching skills
Strong customer focus and problem-solving abilities
Valid driver's license and clean driving record
Benefits
Includes company vehicle, phone, tablet and fuel card
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey’s SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sam’s Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more
Company-wide bonus plan based on achieving annual revenue goals
Christmas Club savings Account
Industry-leading, company-paid training
Holiday pay & immediate accrual of paid time off (PTO)
Optional supplemental insurance programs
Tremendous opportunities for advancement
Company
Busby's Heating and Air Conditioning
For over 78 years, Busby’s Heating and Air has been the #1 HVAC service, sales, repair, and installation company serving Central Savannah River Area residents and businesses throughout Augusta and South Carolina.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase