Community First Credit Union | Wisconsin · 2 months ago
Assistant Head Teller
Green Bay, WI
Full-time
Onsite
Mid Level
3+ years expCommunity First Credit Union is a dynamic organization that values operational soundness and exceptional service. As an Assistant Head Teller, you will support the Head Teller by providing guidance, ensuring operational excellence, and delivering a WOW experience to members while performing typical teller duties.
FinanceFinancial ServicesRisk ManagementWealth Management
Responsibilities
Provide exceptional, WOW service to internal and external members
Typical Teller duties including cashing checks for members, accepting loan and credit card payments, placing proper holds on deposited items for uncollected funds in accordance with CFCU policy and procedure
Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
Ensure supply of money for branch needs are adequate based on legal requirements and business demand. Ensure excess cash is not kept in the branch
Accurately balance and close cash drawer at the end of each business day, along with assisting staff with balancing cash drawers and posting errors
Balance the ATM/CDM/recycler, general ledgers, and vault daily
Provide guidance and training to Tellers on operating procedures, monitor regulatory and compliance changes
Qualification
Required
Three years' relevant experience; prior teller and supervisory experience is preferred
Exceptional verbal and written communication skills
Strong time management and organizational skills
Familiarity with Microsoft office suite and web-based software packages
The ability to work hard, find solutions, and have fun
Passion for providing outstanding service to our members – internal and external
Preferred
Prior teller and supervisory experience
Benefits
Comprehensive benefits package
Amazing Pension program (only 8% of private employers continue to offer!)
Competitive compensation
Generous paid time off
Day time hours
A commitment to work/life balance and community service
Company
Community First Credit Union | Wisconsin
Community First isn’t just a name – it’s a promise. Driven by the power of ‘people helping people,’ we’ve come a long way since our humble beginnings.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Catherine Tierney
President/CEO
Chad Bostick
Chief Financial Officer
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