Cellofoam North America Inc. · 2 months ago
Inside Sales Representative
Winchester, VA
Full-time
Onsite
Entry Level
5+ years expCellofoam North America Inc. is a company focused on providing exceptional customer service in the sales domain. The Inside Sales Representative will source new sales opportunities, convert leads, and generate new business with existing customers while ensuring a great customer experience.
ManufacturingReal Estate
Responsibilities
SAFETY FIRST – Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others
Inside sales reps will work alongside a team of other inside sales colleagues in a shared office environment
Communicate with customers making outbound calls to potential and existing customers and following up on leads
Understanding customers’ needs and identifying sales opportunities
Answering potential customers’ questions and sending additional information per email
Understand and demonstrate the product or service to the customer
Keep up with products, service information and updates
Develop meaningful relationships with customers to encourage trust and loyalty
Stay informed about competing products and services
Create and maintain a database of current and potential customers
Researching and qualifying new leads
Follow up on cold and warm leads to further the sales process
Set and meet sales goals and objectives set by leadership
Improve sales skills to increase sales success rates
Up selling of our product and services
Excellent communication skills both verbal and written
Must be able to manage multiple priorities in an organized manner while still maintaining professional and respectful working relationships with customers and colleagues
Provide customer sales support, directly and at times with Sales Representatives
Write and maintain accurate, up-to-date files for all customer related activities
May assist sales representative and coordinate efforts in support of those customers requiring assistance
May schedule and track first article through final approval on all new orders and EC’s
Support and assist in the consolidation of information related to major bid packages
Manage customer survey requests as required
Work in conjunction with other departments to resolve customer issues
Obtain quotes and pricing on certain jobs and required tooling
May establish and provide pricing information in support other outside sales reps
Prepare correspondence, presentations, and required monthly reports
May manage and coordinate customer calls and walk – ins that have not been assigned to outside sales rep
Manage a group of specific accounts via telephone
Assist Marketing Team with development of company literature, website design and website maintenance
Maintain a positive work atmosphere with a culture of respect for others
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws
Manages incoming project requests for assigned customers
Submits clear and comprehensive Project Request Sheets to obtain company formal quotes that accurately reflect the customer requests
Communicate and explain formal quotes to customers to ensure they have a full understanding of the formal quote agreement and what it entails
Effectively deliver price adjustments to customers
Learn, understand, and follow the Sandler selling process successfully manage sales projects and properly qualify all aspects of the sale and customer needs
Perform other incidental and related duties as requires and assigned
Work in conjunction with other departments to resolve issues
Maintain a positive work atmosphere with a culture of respect for others
Uses appropriate judgment in upward communication regarding plant or employee concerns
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People
Qualification
Required
AS degree in business or 5 years' experience in sales or customer service
Strong communication, math, and organizational skills, required
Advanced level computer proficiency in Microsoft Excel is required. Specifically, knowledge and demonstrated experience in working with large quantities of data using multifaceted functions such as PivotTables, complex formulas, data linking and protection, configuration, tables, and charts, etc
This is a full-time position. Days and hours of work are Monday through Friday, and the position requires long hours and some weekend work
May be required to travel during the business day, although some out-of-area overnight travel may be required
Resource Capacity, Ethical Conduct, Strategic Thinking, Leadership, Decision Making and Financial Management required
People oriented and results driven
Demonstrable experience with business metrics
Knowledge using ERP Systems
Excellent active listening and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the organization
Ability to read and understand mechanical drawings
Ability to use computer for entering and retrieving data
Ability to work in office/manufacturing environment
Action Oriented– Self-motivated & directed and disciplined, meets deadlines, detailed orientated, time management and strong work ethic / do whatever it takes
Business and Organizational Expertise – Understand how business functions, adheres to corporate policies and understands business & engineering trends
Attitude – Self Motivated, takes Ownership and Accountability, Continuous Improvement, and Goal Oriented
Ethics, Values, and Integrity – Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest
Customer Focused – Dedicated to developing mutual beneficial business relationships that focus on servicing the customer. – Making it easy for the customer to do business with Cellofoam North America Inc
Results – Consistently exceeds Safety, profitability, and is consistently a top performer
Company
Cellofoam North America Inc.
Multi-line manufacturer of molded and fabricated expanded polystyrene, polyethylene, polyurethane, and copolymer plastic foams.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jerry Tow
Chief Financial Officer
Recent News
EIN Presswire
2024-10-31
Company data provided by crunchbase