The Trade Desk · 2 weeks ago
Senior Director, Client Services, Channel Partners
New York, United States
Full-time
Onsite
Director/Executive
$135K/yr - $248K/yr
10+ years expThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. They are seeking a strategic leader to oversee the Client Services team, focusing on building relationships with senior client executives and driving account growth strategies.
AdvertisingDigital MediaInformation TechnologyInternetMobileNative AdvertisingSocialSoftwareVideo Advertising
Responsibilities
Lead, coach, and elevate the Client Services team (Account Management & Trading) focused on our VAR business
Build trusted relationships with senior client executives to serve as a consultative advisor in product strategy (e.g., how to differentiate on top of TTD offerings) and corporate/growth strategy (e.g., M&A, end-client service models). Grow senior CS team members in building these skills and related playbooks
Translate The Trade Desk’s product vision and business goals into account growth strategies in partnership with Business Development
Own onboarding and lifecycle strategy for Channel Partner accounts to accelerate time-to-value and performance. Develop scalable support models, learning programs, and internal processes that enable multi-year growth
Champion internal collaboration and operational improvements across cross-functional teams
Lead talent development, succession planning, and hiring at all levels
Represent client needs to inform product roadmap and drive portfolio impact
Tackle complex challenges with systems thinking and a bias toward scalable, resourceful solutions
Shape the culture of the Channel Partners CS team while contributing to the broader CS leadership team
Qualification
Required
A strategic, enterprise-minded leader who brings clarity, operational rigor, and accountability to a high-growth environment
Someone who balances client success, team development, and commercial outcomes with a multi-year business-building mindset
Experienced in working with VARs, SIs, and/or ISVs, including designing and successfully implementing related GTM models e.g., account growth, servicing
Builds trusted relationships with senior client executives to serve as a consultative advisor in product strategy (e.g., how to differentiate on top of TTD offerings) and corporate/growth strategy (e.g., M&A, end-client service and revenue models)
A strong cross-functional collaborator who influences product direction and drives company-wide initiatives
Serve as a member of the US + CAN Client Services leadership team, contributing to org-wide priorities, quality, and consistency
Performance will be measured by attainment vs. portfolio goals and by contribution to company initiatives
Lead, coach, and elevate the Client Services team (Account Management & Trading) focused on our VAR business
Build trusted relationships with senior client executives to serve as a consultative advisor in product strategy (e.g., how to differentiate on top of TTD offerings) and corporate/growth strategy (e.g., M&A, end-client service models). Grow senior CS team members in building these skills and related playbooks
Translate The Trade Desk's product vision and business goals into account growth strategies in partnership with Business Development
Own onboarding and lifecycle strategy for Channel Partner accounts to accelerate time-to-value and performance. Develop scalable support models, learning programs, and internal processes that enable multi-year growth
Champion internal collaboration and operational improvements across cross-functional teams
Lead talent development, succession planning, and hiring at all levels
Represent client needs to inform product roadmap and drive portfolio impact
Tackle complex challenges with systems thinking and a bias toward scalable, resourceful solutions
Shape the culture of the Channel Partners CS team while contributing to the broader CS leadership team
Collaborative leadership style with a focus on talent development, performance accountability, and organizational health
10+ years of client services organizational leadership in enterprise software or consulting, with experience in intermediary/channel partner models
Proven success scaling teams and revenue in high-growth or public tech companies
Strong product and strategic fluency; able to engage on platform, implementation, and business impact
Skilled at aligning cross-functional leadership around growth, change, and operational priorities
Stellar executive presence and communication skills, able to distill complexity, influence and negotiate outcomes, and drive clarity
Leads through ambiguity while staying focused on client and business outcomes
Benefits
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
Retirement benefits such as a 401k plan and company match
Short and long-term disability coverage
Basic life insurance
Well-being benefits
Reimbursement for certain tuition expenses
Parental leave
Sick time of 1 hour per 30 hours worked
Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
Around 13 paid holidays per year
Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan
The Trade Desk also offers a competitive benefits package
Company
The Trade Desk
The Trade Desk is an online demand-side platform that provides buying tools for digital media buyers.
1001-5000 employees
H1B Sponsorship
The Trade Desk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (49)
2023 (38)
2022 (39)
2021 (31)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$257.5MKey Investors
Wellington ManagementBridge BankHermes Growth Partners
2021-07-08Post Ipo Equity
2016-09-21IPO
2016-05-09Debt Financing· $125M
Leadership Team
Jeff Green
CEO
Mitch Waters
SVP - Southeast Asia, India, Australia & New Zealand
Recent News
2026-01-06
Company data provided by crunchbase