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Siemens Healthineers · 8 hours ago

IT Business Partner - Digital Oncology Hybrid - Atlanta, GA

Atlanta, GA

Full-time

Hybrid

Mid, Senior Level

$112K/yr - $155K/yr

Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Digital Oncology IT Business Partner will serve as the main contact for the Digital Oncology team, focusing on aligning business needs with IT services and ensuring effective delivery of solutions.

Health CareHealth DiagnosticsMedicalMedical Device

Responsibilities

Business Partner Manager (BPM) manages relationships with business, internal key users & process owners

Consults & supports the implementation of new demands and changes to existing services and solutions

Ensures high customer satisfaction by translating business demands into IT service requirements

Strives holistically for digitalization of business on a strategic level

Produce KPI’s for management reporting

Engage with business proactively to identify demands on tactical and strategic level

Understand business needs and translate them into IT requirements

Evaluate customer satisfaction, collect and consider respective business feedback

Providing business with KPIs on the overall and specific IT performance

Ensure best practice usage of commodity services

Manage business complaints and partner with Centers of Excellence (CoE)/ Centers of Competence (CoC) specialists, as required

Identify and manage Digital Oncology/Manufacturing demands in alignment with business value and IT governance strategy

Drive the decisions-making process as and when needed

Create opportunities where IT can add additional business value

Be the advisor to business on current IT portfolio of services & future IT requirements

Serves as the executive touch point for a portfolio of projects and Business IT processes

Ensure that CoE's and CoC’s continue to understand the needs of the Business

Promote IT innovations / new services to the organization

Maintain IT budget and IT Project Portfolio in partnership with business & finance to optimize IT spend for best value

User Engagement. Enable and guide rollout of Digital Oncology/Manufacturing related IT Services in business

Sponsoring and partnering with project managers & business on IT service implementation

Articulate relevant changes (impact of change on IT services, projects, initiatives, trends etc.) to business process owner and business key users

Translate complex subject matter expert knowledge / technical terms into a business understandable expression

Stakeholder-Management and expectation management

Qualification

IT Infrastructure servicesBusiness Requirements AnalysisITIL CertificationProject ManagementValidation processBusiness process mappingLeanAgile methodologiesAdvanced communication skillsStakeholder ManagementVendor/supplier managementInformation security knowledgeService marketingExperience in Medical Device SoftwareAdvanced presentation skills

Required

Bachelor of Engineering in related discipline

Advanced communication skills (Both oral and written)

Advanced presentation skills

Understanding of validation and verification process in a medical device industry

Understanding of service marketing, service sales and service contracts

Understanding of install base data management for complex medical device setup

Business process mapping, Value stream mapping

Business Requirements Analysis

Siemens Healthineers business and product lines

Varian Digital Oncology business and product lines

IT Infrastructure services and architecture

Information security & data privacy as applicable in healthcare industry

IT systems in a quality regulated medical environment

Current IT technologies and standards

ITIL knowledge together with ITSM experience

Working with Lean, Agile and/or CCPM methodologies

Preferred

Master's degree in engineering

Experience working in Medical Device Software focused Company

Project Management experience within large/complex business driven projects

Experience in working with C-level and senior leadership

Vendor/supplier management

ITIL Certification or process knowledge

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability insurance

Paid parking/public transportation

Paid time off

Paid sick and safe time

Company

Siemens Healthineers

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Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.

Founded in 1847