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FareHarbor · 13 hours ago

Strategic Partnerships Manager

Honolulu, HI

Full-time

Hybrid

Mid Level

$54K/yr - $81K/yr

3+ years exp

FareHarbor is a leading reservation software company for tours and activities, committed to enhancing experiences for clients. The Strategic Partnerships Manager will develop and maintain relationships with top affiliates, driving growth through the affiliate channel and optimizing collaboration between affiliates and clients.

ReservationsSoftwareTourismTravel Agency

Culture & Values

No H1B

Responsibilities

Build, nurture, and maintain strong relationships with top affiliates across FareHarbor’s largest markets, driving affiliate bookings for FareHarbor clients

Act as the primary liaison for affiliates, ensuring engagement, satisfaction, and growth opportunities

Identify new partnership opportunities and confidently pitch the best fit affiliate booking tool for the partner/affiliates business

Attend and participate in relevant networking events, conferences, and market visits to promote our organization and build relationships with existing and potential partners

Help affiliates and clients identify the best ways to work together through FareHarbor’s affiliate offerings, including the affiliate Dashboard, FareHarbor Desk, FareHarbor Marketplace, and API

Strengthen affiliate relationships to drive more bookings for clients and generate referrals to attract new clients to FareHarbor

Support AM in helping clients in optimizing their channel mix and enabling clients to effectively resell each other’s tours and activities

Set and track key performance indicators (KPIs) for partnerships to ensure alignment with organizational goals

Analyze affiliate performance and collaborate with internal teams to enhance overall affiliate strategy and identify growth opportunities

Work closely with AM, Sales, CS, and Product teams to align partnership efforts with FareHarbor’s business objectives

Act as a role model to other team members, and set an example for other team members

Proven knowledge source within the team as well as within the organization

Demonstrate strong communication skills and the ability to work with enterprise level businesses

Consistently share ideas, innovate, and generate significant impact within the team

Qualification

Commercial partnershipsBusiness developmentAffiliate relationship managementPerformance analysisCross-functional collaborationNetworkingClient engagementCommunication skillsTime management