Plaid · 2 months ago
Design Operations Program Manager
San Francisco
Full-time
Hybrid
Senior Level
$161K/yr - $240K/yr
5+ years expPlaid is dedicated to empowering the transformation of financial interactions through innovative tools and experiences. They are seeking a Design Operations Program Manager to strengthen planning, production, and delivery of creative work while driving clarity and efficiency across the design organization.
BankingFinancial ServicesFinTech
Responsibilities
Drive end-to-end execution of integrated brand and product campaigns in partnership with Design, Marketing, and Product teams
Build project plans, manage resources, and coordinate across teams and vendors to deliver high-quality creative work on time and within budget
Track performance and lead retrospectives to continually improve campaign processes
Establish and maintain scalable creative workflows, documentation, and reporting systems that improve visibility, feedback cycles, and asset management
Own the creative intake process to ensure requests are well-scoped, prioritized, and efficiently executed
Champion operational excellence and process clarity across teams
Oversee day-to-day operations of Plaid’s in-house video studio, including scheduling, budgeting, and resourcing
Partner with producers and editors to manage pre-production, shoots, and post-production delivery
Maintain production calendars, uphold creative quality standards, and manage vendor and freelancer relationships to ensure seamless video production at scale
Qualification
Required
At least 5+ years experience as a Design/Creative Program Manager, Design Operations Manager, or UX Program Manager for an in-house, centralized Design organization
Experience in design tools like Figma and project management tools like Linear
Demonstrated commitment to fostering an inclusive, equitable, transparent, empowering, and high-accountability culture
Strategic foresight and the ability to anticipate problems, prioritize ambiguous problem areas, drive alignment, and build consensus across multiple stakeholders
An eye for continual improvement, and passion for efficiency and operational excellence at scale
Excellent interpersonal, presentation, and communication skills
Comfort with a fast-changing environment
Benefits
Medical
Dental
Vision
401(k)
Company
Plaid
Plaid develops financial technology infrastructure that enables applications to connect with users' bank accounts and financial data.
501-1000 employees
H1B Sponsorship
Plaid has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (41)
2023 (42)
2022 (53)
2021 (30)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$1.31BKey Investors
Franklin TempletonAltimeter CapitalGoldman Sachs Investment Partners
2025-04-03Series Unknown· $575M
2025-04-03Secondary Market
2023-10-19Series Unknown
Leadership Team
Zachary Perret
Co-Founder & CEO
Eric Sager
COO
Recent News
2026-01-11
Crunchbase News
2026-01-06
Company data provided by crunchbase