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Blackbird Labs · 2 weeks ago

Office and People Operations Manager - New York, NY

New York, United States

Full-time

Onsite

Mid Level

$75K/yr - $115K/yr

Blackbird Labs is a loyalty and payments platform revolutionizing the restaurant industry. They are seeking an Office and People Operations Manager to oversee daily office operations and plan events that enhance company culture and brand presence.

HospitalityInformation TechnologyLoyalty ProgramsWeb3

Comp. & Benefits

Responsibilities

Assist with the successful transition to our new NYC office, including logistics planning, vendor coordination, networking/IT/AV setup, and change management

Manage the day-to-day office operations, site-based team member communications, relationships with building management and vendors, and owning office-related budgets, orders, and inventory

Plan, coordinate, and execute internal company events such as team on/offsites, celebrations, all-hands meetings, swag, and employee engagement activities

Support external event planning - including talent brand and community events - to enhance Blackbird’s visibility and relationships

Serve as a go-to resource for team members on all things related to the office and core equipment (e.g. laptops)

Partner with internal teams to ensure a smooth onboarding and offboarding experience for all team members

Support the logistics of onsite visits from team members, candidates, and other external visitors

Provide light administrative support, including task and equipment tracking, and assisting with prioritization of daily activities

Qualification

Office managementEvent coordinationProject managementWorkplace operationsEmployee experienceCommunication toolsHospitality experienceBrand marketingOrganizational skillsAttention to detail

Required

Proven experience in office management and event coordination, workplace operations, employee experience, or a related role, ideally within a fast-paced or startup environment

Exceptional organizational skills and keen attention to detail, with the ability to manage multiple priorities and pivot quickly as needed

Strong project management skills with experience coordinating vendors, budgets, and timelines for both internal and client-facing events

A genuine passion for creating great workplace experiences; you're the type of person who remembers birthdays

High level of discretion and sound judgment when handling sensitive employee or company information

Comfortable working independently, proactively, and with a 'no task too small' mentality

Able and excited to work full-time from our NYC office