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ICF · 2 months ago

Outreach & Engagement Program Manager (Secret clearance)

Washington, DC

Full-time

Onsite

Senior Level, Lead/Staff

$107K/yr - $183K/yr

8+ years exp

ICF is a global advisory and technology services provider committed to making a positive change in the world. The Outreach & Engagement Program Manager will lead the planning, execution, and oversight of outreach and engagement initiatives, managing day-to-day operations and ensuring high-quality delivery across all communications and engagement activities.

ConsultingInformation TechnologyProfessional Services

No H1B

Security Clearance Required

Responsibilities

Lead a multidisciplinary team of strategic communications professionals

Develop and maintain O&E strategic plans, brand guidelines, message architectures, and editorial calendars aligned to Government priorities

Ensure brand consistency, accessibility, and compliance (e.g., Section 508, Plain Language) across all communications and creative outputs

Conduct brand and message testing; iterate based on stakeholder insights and performance data

Map stakeholder audiences define engagement objectives, tactics, channels, and touchpoint plans

Oversee development of multi-format content (e.g., fact sheets, toolkits, videos, motion graphics, one-pagers, FAQs, newsletters, blogs, press materials) tailored to priority audiences

Manage media monitoring, issues scanning, sentiment analysis, and regular reporting to Government

Provide weekly/monthly/quarterly status reports, performance dashboards, and briefing materials per contract

Qualification

Project Management ProfessionalOutreach & Engagement managementGovernment communications experienceContent developmentDigital accessibility complianceStakeholder managementAnalytical skillsCommunication skillsInterpersonal skillsOrganizational skills

Required

Candidate must have an active Secret clearance or higher

Possess a current PMI Project Management Professional certification or Defense Acquisition Workforce Improvement Act (DAWIA) Level III Program Management

Minimum of eight (8) years of experience managing government communications, corporate communications, or marketing communications, including stakeholder management and maintaining internal and external relationships

At least five (5) years of experience in Outreach & Engagement (O&E) management, covering brand and content development, public relations, strategic planning, and web/social media operations

Preferred

A minimum of a bachelor's degree related to O&E, public relations, marketing, communications, or other field related to work under this requirement

A minimum of five years of experience leading content development and creative services, including visual design, multimedia content production, and digital accessibility compliance

A minimum of five years of experience developing targeted campaigns for a user base of 1M or more

Experience managing teams on federal/state/local government or highly regulated programs; familiarity with government review/approval processes

Proficiency with content and analytics tools (e.g., social publishing suites, web analytics platforms, social listening, dashboarding)