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Monro, Inc. · 1 month ago

Automotive Technician - State Inspector

Canandaigua, NY

Full-time

Onsite

New Grad, Entry Level

$0/hr - $35/hr

Monro, Inc. is one of the leading automotive service and tire dealers in the United States, committed to providing exceptional service to its guests. The Automotive Technician role involves conducting vehicle diagnostics and performing maintenance services while ensuring high-quality customer service and adherence to safety standards.

AutomotiveConsultingFleet ManagementRetailService Industry

Responsibilities

Perform basic vehicle diagnostics to properly identify required repairs

Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians

Assist in inventory management to include pulling tires and parts, unloading and stocking inventory

Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition

Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures

Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws

Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures

Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules

Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc

Perform other duties as assigned and required

Qualification

ASE certificationState Inspection licenseAutomotive trainingBasic automotive maintenanceCustomer service skillsVerbal communicationWritten communication

Required

High School Diploma or equivalent

Automotive training including basic car maintenance and repair or the equivalent combination of education and experience

Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives

Required to own a basic set of tools or participate in Monro's tool purchase program

Capable of performing basic automotive maintenance, repair, and tire services

Ability to diagnose problems identifying root cause and determine appropriate repair solution

Ability to interpret and execute instructions furnished in written, oral, and diagram formats

Strong customer service skills

Strong verbal and written communication skills with the ability to convey technical issues and write routine reports