Adelante Healthcare · 1 month ago
Training Coordinator
Phoenix, AZ
Full-time
Onsite
Entry, Mid LevelAdelante Healthcare is dedicated to providing quality healthcare services, and they are seeking a Training Coordinator responsible for the training and development of staff in technology and clinical systems. The role involves designing and delivering training programs, assessing skills, and providing ongoing recommendations for improvement.
Health CareHospitalNon Profit
Responsibilities
Design and deliver complex training programs in a variety of settings, including but not limited to classroom, hands-on, and computer-based training
Systems and Clinical curriculum development – Assist with developing a teaching model incorporating evidence based best practices to ensure that our staff has learned proper techniques to improve safety and quality of patient care; Creates and produces course materials and documentation using outside resources as needed to foster learning and skill development
Execute the development, implementation and revisions of customer service training and education initiatives
If providing clinical training – Basic Life Support training and renewal of clinical staff utilizing the American Heart Association methods
Assess trainee performance and gives appropriate feedback and recommendations to department Supervisors or Site Leaders; provide continual communication associated with quality performance
Notify respective Management of any persistent problems associated with individual performance or procedures that require enhancement
Facilitate external resources as needed to develop and/or deliver new learning and skill development
Work with management team to design performance reports that can lead to actionable improvements in department and staff performance
Monitor and evaluate the quality and effectiveness of training, assessment and outcomes of courses delivered
Using results of evaluations and observations, recommend either additional training for staff or modification of procedures to increase efficiency, effectiveness or standardization
Assist with competency development and evaluation tool creation
Act as role model for staff
Assist in policy and procedure development and revision related to role
Deliver remediation training as identified by health center management
Raise awareness when quality standards fall below target levels, provide detailed analyses of the root causes and suggest options for corrective actions
Provide formal training sessions for employees, and annually conduct competency evaluation per organizational standards and recommendations
Major responsibilities and expectations may fluctuate as AHC needs arise from the call center and health centers and center support office
Assist with site reviews and audits for compliance and quality measures
If systems focused - Create and maintain NextGen/QSI e-Learning accounts
Maintain knowledge base and current awareness on clinical applications and relevant policies
If systems focused - Understand workflow and clinical processes that computing applications are intended to assist/facilitate
Qualification
Required
A high school diploma or GED from an accredited institution
Outstanding interpersonal, communication and team building skills required
Ability to work effectively in a fast paced environment. Organized, able to prioritize and work independently
Ability to speak in a clear and understandable manner and write legibly
Prior training, coaching and monitoring experience is required and proven ability to interact with individuals at all levels of the organization
Ability to meet and deal effectively with clients, associates, and patients
Ability to conduct and facilitate training courses
Professional written communication skills
Advanced computer applications, including Microsoft Office, and the ability to accurately type a minimum of 40 wpm
Ability to perform a variety of assignments requiring moderate exercise of independent judgment
Regular and reliable attendance is an essential function of the position
Evidence of valid Arizona driver's license and current auto insurance
Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety
Preferred
Bilingual (Spanish and English)
Experience using NextGen EHR
Experience using NextGen EPM
Experience using NextGen Document Manager
Experience using NextGen QSI Dental
Experience using Dentrix
CPR Instructor
Knowledge of Joint Commission accreditation standards
Bachelor's degree in Business Administration, Education, or related field
Company
Adelante Healthcare
Adelante Healthcare offers medical, dental, behavioral counseling and primary healthcare services.
Founded in 1979
501-1000 employees
H1B Sponsorship
Adelante Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (1)
2022 (6)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknown2024-09-26Grant
Leadership Team
Pedro Cons
Chief Executive Officer
Recent News
2024-01-19
2024-01-19
Company data provided by crunchbase