Airship · 2 months ago
Associate Strategic Consultant
Chicago, IL
Full-time
Hybrid
Entry Level
$65K/yr - $73K/yr
1+ years expAirship is a company that partners with leading brands to enhance customer engagement through its AI-powered platform. The Associate Strategic Consultant will support strategic consulting efforts by conducting research, assisting in project execution, and collaborating with teams to develop actionable insights that drive customer success.
A/B TestingDigital MarketingEmail MarketingMessagingMobile AppsSaaSSMSWeb Apps
Responsibilities
Support Diagnosis and Discovery: Conduct preparatory research and gather information (e.g., brand/ channel audits, market insights, competitor analysis) to support discovery phases led by senior consultants
Methodology Application: Apply a growing understanding of marketing channels, segmentation, and communication strategy to project tasks
Documentation Support: Prepare and refine internal and client-facing education and presentation content and materials
Project Execution: Own discrete project tasks or sub-workstreams, ensuring timely and accurate completion, and developing your time and project management skills
Presentation Development: Contribute to the creation of presentations, proposals, knowledge assets, and structuring data and narratives for internal and client content, workshops, or strategy sessions
Platform Proficiency: Develop proficiency with Airship's User Interface (UI) to contribute actionable recommendations and translate complex customer use cases into live campaigns
Data Collection and Organization: Identify data needs, gather, and organize client performance and campaign data that underpin strategic recommendations
Basic Analytics Application: Apply native platform analytics and external tools (e.g., Excel, reporting dashboards) for data analysis, integrating project outputs and broader market trends to uncover strategic insights for client projects
High-Impact Reporting: Generate and present data and insights in a clear format and simple narrative that contributes directly to impact measurement and reporting to secure customer buy-in and drive recommendation adoption
Internal Communication: Actively collaborate and communicate with Strategic Consultants, Technical Consultants, and Account Managers to ensure cross-functional alignment and smooth project delivery
Team Support: Contribute to team initiatives and readiness, supporting activities such as strategic inputs for proposals, developing documentation and knowledge management, and building new team content, processes, insights, or methodologies
Continuous Learning: Stay current on Airship features, digital marketing and technology trends, and best practices to support ongoing professional growth and internal knowledge sharing
Qualification
Required
1–3 years of relevant professional experience (e.g., project work in marketing, communications, consulting, or related fields)
Strong written, verbal, and interpersonal communication skills and a foundational knowledge in compelling presentation and visual storytelling
Basic understanding of owned marketing channels (email, mobile, web, SMS) and familiarity key customer experience principles
Able to collaborate effectively with diverse teams (account management, technical, support, product, and marketing)
Maintains focus and manages priorities effectively in a dynamic environment
Curious and customer-focused mindset, proactively asking questions and connecting project inputs and ideas for actionable solutions
Familiarity with, or openness to learning, AI tools and large language models (LLMs) to enhance research, content creation, presentation development, and customer experience mock-ups
Preferred
Spanish language proficiency
Digital marketing channel experience (not social or paid)
Benefits
Competitive medical, dental, and vision insurance options for you and your dependents
Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with mental health and wellness resources
Employer-subsidized life insurance as well as short-term and long-term disability
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
Company
Airship
Airship has everything you need to get mobile-first customer experience right.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$100.9MKey Investors
Foundry GroupAugust CapitalTrue Ventures
2018-06-20Series F· $25M
2016-04-29Series E· $8.3M
2015-03-03Series D· $21M
Leadership Team
Brett Caine
Chief Executive Officer
Joe Russell
Chief Financial Officer
Recent News
Company data provided by crunchbase