Penn Medicine, University of Pennsylvania Health System · 2 months ago
Technician V - HUP
Philadelphia, PA
Full-time
Onsite
Entry, Mid Level
1+ years expPenn Medicine is a leading academic medical center dedicated to providing high-quality patient care, conducting innovative research, and educating future medical leaders. They are seeking a Technician V to remotely monitor patients with cardiac implantable electronic devices, utilizing clinical judgment to evaluate device alerts and ensure proper patient care. This role is fully remote and involves collaboration with clinical staff to enhance patient satisfaction and safety.
BiotechnologyEducationHealth CareMedicalTraining
Responsibilities
Reviews remote monitoring software daily for transmission data and alerts
Identifies ALERTS that require immediate attention and notifies clinical staff
Performs remote device interrogation and/or follow up
Documents appropriately in electronic health record regarding patient remotes
Enters findings and appropriate communication contact per Clinic Management protocol
Coordinates all device monitoring programs on vendor sites such as Merlin.net, CareLink, Biotronik Home Monitoring and Latitude
Uploads and reviews daily CIED reports per protocols
Maintain knowledge of new developments in device technology
Be a resource for remote device management for the practice physicians and clinical staff
Ensures communication and collaboration with clinical staff and fellow co-workers to serve patients and other customers to the best of his/her ability
Modifies interactions to accommodate the diverse needs of our patients/customers and family
Works to enhance patient satisfaction
Demonstrates competence in the observation, treatment and care of the specific patients served whose ages range from adolescence through adulthood and geriatrics
Ensures patient/customer and family confidentiality, respect, safety and security
Complies with identified customer service standards
Demonstrates a personal commitment to ensuring a clean and safe working environment
Attends staff meetings and continuing education in-service training as directed by supervisor
Participates in Entity and Department wide initiatives for Patient /Employee safety
Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position
Validation of annual competencies required for the position
Qualification
Required
CPR certification (Required)
H.S. Diploma/GED (Required)
Completion of accredited medical program specializing in EKG required. And 1+ years Previous medical experience in cardiac monitoring/testing preferred. Or 2-5 years on the job training/work experience in a similar field will be considered in lieu of the medical program requirement. (Required)
Preferred
ACLS (Preferred)
Benefits
Comprehensive compensation and benefits program
Prepaid tuition assistance programs
Company
Penn Medicine, University of Pennsylvania Health System
Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$70.9MKey Investors
BIRD FoundationWarren Alpert FoundationNational Cancer Institute
2025-01-22Grant
2023-01-03Grant· $9.7M
2022-08-18Grant· $5.7M
Leadership Team
Kevin Mahoney
Chief Executive Officer of University of Pennsylvania Health System
John Donohue
Vice President, Enterprise Services
Recent News
The Philadelphia Inquirer
2026-01-03
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