Stripe · 2 months ago
Credit Operations Manager
Chicago, IL
Full-time
Onsite
Senior Level
5+ years expStripe is a financial infrastructure platform for businesses, seeking a Credit Operations Manager to lead a team of credit analysts. This role involves driving initiatives for scaling operations, conducting credit risk assessments, and collaborating with stakeholders to enhance user experience while managing risk.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Inspire, motivate, and develop a high performing credit operations team while fostering a collaborative and results-oriented environment
Establish clear goals, provide coaching and feedback, and support the professional growth of team members
Set a strategic vision for the team and build the path to execute it in both the short and long-term
Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges
Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation
Maintain oversight of operational vendor performance related to credit workstreams to ensure compliance
Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance
Define and manage core metrics, SLAs, and performance of the organization
Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks
Ensure risk management efforts do not compromise the user experience
Qualification
Required
5+ years of experience managing credit risk and/or underwriting teams, preferably in a fast-paced, high-growth environment
Experience and knowledge of commercial credit underwriting, financial risk modeling, or cash flow forecasting
Proven track record of leading and developing high performing teams and working groups
Strong strategic thinking and problem-solving skills with the ability to translate complex challenges into actionable solutions
Excellent communication and stakeholder management skills with the ability to influence and collaborate across functions
Passion for delivering a user-centric experience while effectively managing risk
Preferred
Expertise in credit operations and risk management, including data analysis, root cause analysis, and process improvement
Strong knowledge of accounting principles and comfort with evaluating financial statements and business models across a range of industries
Experience analyzing data and creating dashboards using SQL
Experience working closely with engineering teams to develop and enhance investigative tools and treatments
Bachelor's degree in a relevant field; advanced degree or certification is a plus
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
2026-01-16
The Next Web
2026-01-16
2026-01-16
Company data provided by crunchbase