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Koniag Government Services · 12 hours ago

Senior Level IT Knowledge Management Support

San Antonio, TX

Full-time

Onsite

Senior Level, Lead/Staff

12+ years exp

Koniag Data Solutions, LLC is a Koniag Government Services company seeking a Senior Level IT Knowledge Management Support to assist with initiatives at Joint Base San Antonio, TX. The role involves providing leadership for IT Knowledge Management initiatives, overseeing the implementation of strategies, and ensuring compliance with cybersecurity requirements.

EnterpriseGovernmentProfessional Services

No H1B

U.S. Citizen Only

Responsibilities

Provides senior-level leadership and strategic direction for the Defense Health Agency's IT Knowledge Management initiatives across its global network of military hospitals, medical clinics, and dental clinics

Serves as a top-tier expert responsible for shaping and overseeing the implementation of DHA's comprehensive IT knowledge management strategy, with a strong focus on leveraging SharePoint and other advanced collaborative technologies

Leads the development and continuous refinement of DHA's overarching IT knowledge management architecture, ensuring alignment with DoD IT strategies, organizational objectives, and industry best practices

Directs the integration of knowledge management principles into all aspects of DHA's IT operations, spanning approximately 250,000 end-user devices and 3,000 physical and virtual servers across 250 sites worldwide

Provides high-level strategic guidance to DHA leadership on knowledge management matters, including long-term planning, resource allocation, and measuring the impact of knowledge management initiatives on organizational performance

Collaborates with executive stakeholders to secure buy-in and resources for critical knowledge management programs

Directs the design and implementation of sophisticated, enterprise-wide knowledge management solutions, including advanced SharePoint configurations, artificial intelligence-driven knowledge discovery tools, and integrated collaboration platforms

Ensures these solutions comply with DoD cybersecurity requirements and the Risk Management Framework (RMF)

Spearheads the development of innovative knowledge capture and transfer methodologies, addressing the unique challenges of DHA's complex and dynamic IT environment

This includes implementing strategies for preserving tacit knowledge, facilitating cross-functional knowledge sharing, and supporting rapid knowledge dissemination during critical incidents or deployments

Oversee the creation and management of a comprehensive IT knowledge taxonomy and ontology that spans all IT disciplines within DHA

Directs efforts to continuously refine these structures to adapt to evolving IT landscapes and emerging technologies

Leads initiatives to integrate knowledge management capabilities with other enterprise systems, including IT service management platforms, project management tools, and learning management systems

Ensures seamless knowledge flow across all IT processes and decision-making frameworks

Develops and implements advanced analytics and reporting frameworks to measure the effectiveness and ROI of knowledge management initiatives

Provides executive-level insights on knowledge utilization patterns, identifying areas for strategic intervention and improvement

Champions the cultivation of a knowledge-sharing culture within DHA's IT organization

Directs the development of incentive programs, recognition systems, and change management strategies to drive adoption of knowledge management practices at all levels

Represents DHA in high-level inter-agency knowledge management forums and collaborates with external partners to enhance overall knowledge sharing within the military health system

Serves as the primary liaison with DoD knowledge management authorities on strategic matters

Mentors and develops the next generation of knowledge management leaders within DHA, fostering a culture of continuous learning and innovation

Oversees the development and delivery of advanced knowledge management training programs for both technical and non-technical personnel

Stays at the forefront of emerging knowledge management technologies and methodologies, directing pilot programs to evaluate and adopt cutting-edge solutions that can enhance DHA's knowledge management capabilities

Qualification

IT Knowledge ManagementSharePointKnowledge Management StrategyAdvanced AnalyticsCybersecurity ComplianceLeadershipChange ManagementMentoringCollaborationCommunication

Required

Ability to obtain a public trust

Master's degree in Information Systems, Knowledge Management, Computer Science, or a related field

12+ years of progressive experience in IT knowledge management, with at least 8 years in senior leadership roles managing enterprise-level knowledge management programs

Proven track record of implementing and overseeing comprehensive knowledge management strategies in large, complex environments, preferably within DoD or healthcare sectors

Extensive experience with SharePoint and other advanced knowledge management technologies

Advanced certifications (e.g., CKM, CKMP, or equivalent) are highly desirable