Gateway Truck & Refrigeration · 2 months ago
IT Support Administrator
Collinsville, IL
Full-time
Onsite
Entry, Mid Level
$45K/yr - $52K/yr
2+ years expGateway Truck and Refrigeration (GTR) is a reputable and expanding dealership specializing in Carrier Refrigeration, Volvo, Hino, and TICO products. They are seeking an experienced IT Systems Administrator to assist their IT Department in Collinsville, IL, focusing on maintaining and monitoring computer systems and networks while solving complex technical issues.
Transportation/Trucking/Railroad
Responsibilities
Assist with installing and configuring software and computer systems
Troubleshoot and resolve software or hardware issues
Assist peers with any technical support issues they may have
Assist with the implementation of new applications or solutions
Assist and provide password and login credentials for users
Participate in meetings to provide insight into technical requirements
Other duties as assigned
Qualification
Required
Associate's degree or equivalent within a related field
2+ years of experience in a technical support role preferred
Working knowledge and experience with a variety of software, hardware and applications is beneficial
Strong organization and communication skills
Time management skills with the ability to complete all assigned tasks
Analytical skills with the ability to study problems and identify solutions
Team-oriented with strong interpersonal communication and relationship-building skills
Ability to manage many projects simultaneously and quickly adjust priorities
Excellent written and verbal communication skills
Excellent customer service
Preferred
2+ years of experience in a technical support role preferred
Working knowledge and experience with a variety of software, hardware and applications is beneficial
Benefits
401K with company matching
Health, Dental and Vision Insurance
Company paid Short-term & Long-term Disability Insurance
Company paid Life Insurance
Company
Gateway Truck & Refrigeration
Gateway Truck & Refrigeration provides a complete range of medium and heavy-duty trucks from Volvo, Hino and Tico as well as advanced transport refrigeration units from Carrier Transicold.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase