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The Oncology Institute · 2 months ago

Multi-Office Operations Manager Outpatient Radiation Oncology

Downey, CA

Full-time

Onsite

Entry, Mid Level

$69K/yr - $89K/yr

1+ years exp

The Oncology Institute is advancing oncology by delivering specialized, value-based cancer care. The Operations Manager will lead operations for multiple radiation oncology clinic locations, ensuring patient care objectives are met while adhering to safety standards and managing staff performance.

Health CareHealth DiagnosticsHome Health CareMedicalOncologyPsychology

Responsibilities

Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members

Partner in the recruitment, hiring and training of new staff members

Design and implement business strategies to help the clinic meet organizational goals

Manage staff by assigning and delegating tasks as needed

Develop protocols and procedures to improve staff productivity

Act as a liaison between patients, their families and additional care staff

Plan and manage the clinic's budget and approve payroll

Ensure that all policies and procedures function in accordance with state and federal laws

Supervise all clinicians and non-clinician teammates at your locations, and ensure they properly complete their daily responsibilities

Perform quarterly and annual performance evaluations on all direct reports, and review evaluations for indirect reports that are the responsibility of your supervisors

Qualification

Healthcare operations managementLeadership experienceBudget managementStaff recruitmentTrainingBilingualAnalytical thinkingCustomer service orientationCommunication skillsOrganizational skills

Required

Bachelor's degree or equivalent educational background

1-3 years prior experience working in a clinical or healthcare setting

1-3 years of proven success in leadership roles

0-3 years in an operations manager role

Exceptional written and verbal communication skills

Superior follow-up and follow-through abilities, ensuring that each task is fully completed

Comfortable holding staff accountable for their responsibilities and deliverables

Analytical thinking skills and the ability to exercise sound judgement when making decisions

Must be customer service-oriented and prepared to liaise with patients, their families and other care providers

Extremely organized and detail-oriented

Ability to delegate tasks as needed

Ability to spend extended periods of time sitting at a desk

Preferred

Knowledge of a second language is an asset

Company

The Oncology Institute

Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting.

Founded in 2007

Downey, California, USA

501-1000 employees