EML Group · 2 months ago
Recovery Pathways Specialist
Sydney_George
Full-time, Contract
Hybrid
New Grad, Entry LevelEML Group is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping individuals regain their lives through ongoing support. The Recovery Pathways Specialist will provide high-quality support and intervention for workers and employers dealing with psychological injury claims, facilitating conflict resolution and ensuring timely access to treatment and return-to-work outcomes.
Employee BenefitsFinancial ServicesHealth InsuranceInsuranceRisk Management
Responsibilities
Resolve workplace conflict that has resulted in psychological injury claims by using your mediation and communication skills with the relevant stakeholders
Facilitate early access to treatment and other required services to support the workers timely recovery and return to work
Work collaboratively with treating doctors, treatment providers, workers and employers to develop and action early intervention plans to achieve key objectives
Work effectively with Case Managers, Team Leaders and internal stakeholders to support claims management
Interact with internal and external stakeholders face to face and through video conferencing and phone
Qualification
Required
Experience, training or qualifications in mediation or facilitated workplace discussions
Ability to identify and resolve conflict by taking informed action based on information gathered from various stakeholders
Strong interpersonal and communication skills across a range of mediums
Ability to build productive relationships and meet stakeholder needs
Benefits
A vibrant, collaborative innovative team culture
Flexibility with opportunity to WFH when you are fully trained in your role.
A corporate wellbeing program with discounted health insurance and gym membership
Access to discounts at over 350 retailers through our Rewards Hub program
Entitlement to an annual tenure and performance-based recognition reward
Comprehensive learning and development support
Companywide events to celebrate success.
Quarterly Reward and Recognition Awards
Up to 16 weeks paid parental leave, plus super
Company
EML Group
At EML we take great pride in helping people get their lives back after a workplace injury.
Founded in 1910
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase