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LifeMoves · 6 hours ago

Temporary Program Aide

San Jose, CA

Full-time

Onsite

New Grad, Entry Level

LifeMoves is one of the largest providers of shelter and supportive services in Silicon Valley. The Program Aide is responsible for maintaining the facility and community spaces, performing administrative tasks, and ensuring a safe and supportive atmosphere for clients.

FamilyNon ProfitResidential

Responsibilities

Greet donors and volunteers and assist them with their needs

Assist with organizations of supplies and donations

Answer phones and provide assistance to callers

Be available to welcome new program participants, complete intakes and supervise move-ins and move-outs

Order and maintain inventory of supplies for site including supplies and maintenance items

Monitor client activities within the shelter; maintain a safe and supportive atmosphere; ensure client adherence to program rules, especially regarding clean and sober behavior

Perform and/or monitor all site maintenance duties as required in order to provide a safe, clean, and functional environment

Complete projects to improve facility beautification and upkeep

Order and maintain organized storage of all operational supplies and related inventory documentation for site in a timely manner. This includes, but is not limited to, Food Bank, janitorial and maintenance supplies as well as donations

Complete administrative tasks that include the use of Microsoft Excel and Word

Ensure that weekly company vehicle maintenance checks are completed, documented, and vehicle safety and cleanliness are a priority

Respond to crisis in a calm manner

Perform other related duties as assigned

Qualification

Crisis supportTrauma-informed careMicrosoft ExcelMicrosoft WordEmotional RegulationOrganizationGrowth MindsetTeamworkCommunication

Required

Willingness and ability to work with people from all backgrounds with care, respect, and empathy

Understands and is committed to learning about, diversity, equity, inclusion, and belonging (DEIB) practices

Demonstrates radical hospitality by welcoming everyone with kindness, respect, and non-judgment

Manages stress and emotions professionally, remaining calm and supportive even under pressure

Understands and practices de-escalation techniques to support safety and positive client outcomes

Open to feedback, asks questions, and shows a strong growth mindset focused on continuous learning

Curious and motivated to learn about trauma-informed care, crisis support, and harm reduction practices

Works well both independently and as part of a collaborative team

Follows directions, communicates clearly, and seeks help or clarification when needed

Maintains clear, unbiased, and professional documentation and communication

Demonstrates organizational skills and attention to detail to support smooth daily operations

Shows initiative, takes responsibility for tasks, and engages actively with clients, coworkers, and community partners

Comfortable using basic technology, including phone and messaging systems, email, Microsoft Word, Excel, and databases to complete administrative tasks