IHC Specialty Benefits, Inc. · 2 months ago
Head of SB Agency
St Louis Park , MN, USA
Full-time
Hybrid
Director/Executive
$180K/yr - $236K/yr
12+ years expIHC Specialty Benefits, Inc. is a dynamic leader in the individual and small-group health insurance distribution market. The Head of SB Agency is responsible for the overall vision, strategy, P&L performance, and operational excellence for the agency, driving growth and ensuring performance across business lines.
Health CareHealth InsuranceInsuranceLife Insurance
Responsibilities
Assume full ownership of the Agency's P&L, including meeting and exceeding aggressive targets for revenue growth, profitability, and operational efficiency
Refine and execute the comprehensive strategic plan that capitalizes on market opportunities, including the expansion into the Group Broker and ICHRA administration markets
Recruit, mentor, and manage direct reports including sales executives and account managers, and foster a culture of high accountability, entrepreneurial spirit, and exceptional agent/partner service. This includes establishing operational standards for the team
Serve as the primary liaison to SB Group leadership, providing clear, data-driven reporting on financial performance, strategic progress, and market positioning
Drive strategy to enhance the value proposition for independent agents including strong carrier contracts, best in class technology (INSX Platform) and a favorable release policy to maximize agent recruitment and retention
Oversee the strategy for acquiring and managing high-value affinity groups (ACA/Individual coverage) and key solution providers (ICHRA admins, PEOs, TPAs) by leveraging the agency’s salaried call center and owned tech platform
Lead the strategic planning and execution for penetrating the Group Broker and ICHRA markets, leveraging the unique ability to bridge the employer and individual insurance landscapes
Manage, allocate, and track the annual agency budget and business cases, ensuring maximum strategic impact and a demonstrable return on investments
Ensure operational efficiency and customer experience across all back-office functions, call center operations, and technology deployments within SB Agency
Champion the utilization of SB Group’s INSX tech platform for quick implementation of custom branded sites (Retail) and free access to premium features (Wholesale), driving a competitive technology-enabled service model
Maintain a best-in-class compliance environment that protects the organization, its agents, and its partners while enabling rapid growth
Qualification
Required
12+ years of progressive experience in the insurance, health, or financial services distribution industry, with at least 5+ years in a senior executive or General Manager role with P&L accountability
Deep knowledge of the individual health insurance market (ACA and non-ACA), FMO/GA distribution models, and emerging segments like ICHRA and Group benefits
Proven track record of successfully scaling revenue and managing multi-million dollar performance budget to achieve measurable business outcomes and high ROI
Proven success leading and scaling diverse teams (sales, operations, technology) and driving high organic growth in a complex regulatory environment
Exceptional ability to translate market trends and competitive positioning into clear, executable business strategies
Demonstrated ability to leverage technology and proprietary platforms as a core competitive differentiator
Bachelor's degree in Business Administration, Data Analytics, or a related field required
Preferred
MBA or a relevant advanced degree is strongly preferred
Benefits
Medical
Dental
Vision
Life
Participation in the company 401(k) plan
Company
IHC Specialty Benefits, Inc.
IHC Specialty Benefits, Inc., is a licensed insurance agency that works with producers, affinity groups, membership associations, and consumers to provide the technology, knowledge, and support they need to navigate the health insurance landscape.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Vincent Furfaro
CEO
Maria Tyburski
Chief Financial Officer
Company data provided by crunchbase