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SuccessKPI · 1 month ago

Senior DevOps Engineer - Remote, USA

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

SuccessKPI is a global company focused on achieving success through collaboration and innovation. The Senior DevOps Engineer will be responsible for designing, building, and maintaining the infrastructure for their SaaS analytics platform, optimizing cloud environments, and driving best practices across CI/CD pipelines.

AnalyticsInformation TechnologyMachine LearningSoftware

H1B Sponsor Likely

Responsibilities

Design, implement, and maintain scalable, reliable, and secure infrastructure on cloud platforms (primarily AWS)

Create new infrastructure or environments to meet evolving customer and product demands

Monitor infrastructure performance and availability, ensuring high uptime and efficiency

Apply infrastructure-as-code principles using tools such as Terraform, AWS CloudFormation, or the Serverless framework

Build, maintain, and optimize CI/CD pipelines for application deployments using tools like Jenkins, Bitbucket Pipelines, or equivalent

Automate and standardize release processes to support frequent, reliable, and fast software delivery

Support production release and bug-fix deployments, including environment configurations

Develop scripts and tooling (using Python, Bash, Node.js, etc.) to automate infrastructure management, deployments, and operational tasks

Champion continuous improvement in automation to reduce manual effort and improve reliability

Implement and manage robust monitoring and logging systems using AWS CloudWatch, Datadog, Dynatrace, or custom solutions

Proactively identify, troubleshoot, and resolve infrastructure and application issues before they impact end users

Participate in on-call rotations for critical production systems support

Apply security best practices across all infrastructure layers to ensure secure operations

Conduct routine security audits and vulnerability assessments to maintain compliance with applicable standards and frameworks

Partner closely with development teams to support application architecture, deployments, and infrastructure decisions

Collaborate with QA, Product, and Customer Support teams to resolve customer-impacting issues and improve system reliability

Qualification

AWS cloud servicesInfrastructure managementCI/CD toolsInfrastructure-as-codeScripting PythonScripting BashScripting Node.jsContainerization toolsNetworkingSecurityAnalytical skillsProactive mindsetProblem-solving skillsCommunication skillsCollaboration skills

Required

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

8+ years of experience in a DevOps, Site Reliability Engineer (SRE), or Operations Engineer role in a cloud-first environment

Strong hands-on experience with AWS cloud services and infrastructure management

Proficiency in scripting and development (Python, Bash, Node.js)

Experience with containerization and orchestration tools such as Docker, Kubernetes, or AWS ECS

Deep familiarity with CI/CD tools: Jenkins, GitLab CI, CircleCI, Bitbucket Pipelines, or similar

Proficient in infrastructure-as-code: Terraform, AWS CloudFormation, Serverless framework, etc

Solid understanding of networking, security, Linux system administration, and cloud architecture patterns

Excellent analytical, problem-solving, and troubleshooting abilities

Strong communication and collaboration skills across technical and non-technical stakeholders

Self-starter with a proactive mindset and a passion for continuous improvement

Comfortable working independently and as part of a distributed team

Company

SuccessKPI

SuccessKPI is a cloud-based analytics software for contact centers and text analytics.

Founded in 2017

Chantilly, Virginia, USA

51-200 employees

http://www.successkpi.com

H1B Sponsorship

SuccessKPI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (2)

Funding

Current Stage

Growth Stage

Total Funding

$33M

Key Investors

Banneker Partners

2022-01-13Private Equity· $33M

Leadership Team

Piyush Patel

Co-Founder & Chief Technology Officer

Recent News

PR Newswire

SuccessKPI Named a Leader in the 2025 Frost & Sullivan WEM Radar™

2026-01-07

Business Wire

Alvaria Marks One-Year Anniversary of the Alvaria Intelligence Platform (AIP) With Major Growth, Expanded AI Partnerships, and Accelerated Enterprise Adoption

2025-12-09

PR Newswire

SuccessKPI launches Last-Mile Connectivity solution to ensure uninterrupted customer experience

2025-11-14

Company data provided by crunchbase