Nevada National Security Sites · 4 months ago
Senior Mission Communication Specialist (Data)
MSTS manages and operates the Nevada National Security Site, focusing on national security through high-hazard experimentation and incident response capabilities. They are seeking a Senior Mission Communication Specialist to develop system architecture and provide technical support for mission response infrastructure, ensuring reliable global communications for emergency situations.
Government Administration
Responsibilities
Develop and design system architecture based on requirements, scalability, reliability, and performance
Troubleshoot the building, installation, configuration, operation, documentation, and maintenance of mission response infrastructure equipment, software, hardware, video teleconference (VTC), audio-visual and next generation communications kits
Implement plan and design of infrastructure components such as servers, storage networking, applications, and services required to support systems
Provide technical support to end-users by troubleshooting hardware and software issues, resolving technical problems, and assisting with system configurations and installations
Monitor server environments, including physical and virtual servers, to ensure availability, reliability, and performance
Implement backup and recovery solutions to protect data integrity and ensure business continuity
Administer user accounts, groups, and permissions
Maintain the integrity and availability of Directory Services for identity and access management
Perform data entry (Footprints, WASP, SolarWinds, etc.), phones, customer requests, and ticketing workflow in the ECN Network Operations Center (NOC)
Interface with vendors and customers as required
Participate in the Deployment Authorization Program (DAP) for emergency response and temporary duty location (TDY) for non-emergency response travel
Support National Emergency Response group’s emergency response drills, exercises and real world events through on-call availability and travel via commercial and military aircraft when required, and provide reachback to the Home Team
Familiar with current satellite, voice, video teleconference, data communications, and/or cybersecurity policies and practices
Travel as part of an installation or restoration team when directed
Perform other duties assigned by Management
Qualification
Required
Bachelor's degree in a computer-related field or equivalent training and experience and at least 5 years of related experience
Knowledge of technical principles, theories, standards, practices and procedures
Working knowledge of Microsoft Windows environment and Microsoft Office desired
Experience in communications, business, project management or related discipline
Working knowledge of data entry, computerized maintenance management systems, call center or network operation center, or IT service management systems
Must possess excellent oral and written communication skills with proficiency in composition, proofreading, grammar, spelling and punctuation
This position is located at the Remote Sensing Laboratory, Nellis (RSLN) on Nellis Air Force Base in Las Vegas, Nevada
Work schedule for this position will either be 4/10s, 9/80, or 5/8s (management discretion). Must be willing to perform on-call duty and ensure availability to work non-standard hours
Personnel may be requested by leadership to work in excess of 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work
Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing
Must possess a valid driver's license
MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications
Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance
Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment
Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age
Department of Energy Q Clearance (position will be cleared to this level)
Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 , “Workplace Substance Abuse Programs at DOE Sites,” will be conducted
Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter
Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required
Preferred
Working knowledge of Microsoft Windows environment and Microsoft Office desired
Benefits
Medical, dental, and vision
Both a pension and a 401k
Paid time off and 96 hours of paid holidays
Relocation (if located more than 75 miles from work location)
Tuition assistance and reimbursement
Company
Nevada National Security Sites
The Nevada National Security Sites help ensure the security of the United States and its allies by: supporting the stewardship of the nation’s nuclear deterrent; providing nuclear and radiological emergency response capabilities and training; contributing to key nonproliferation and arms control initiatives; executing national-level experiments in support of the National Laboratories; working with national security customers and other federal agencies on important national security activities; and providing long-term environmental stewardship of the NNSS’s Cold War legacy.