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Marshfield Clinic Health System · 1 month ago

Associate Technology Systems Specialist

Marshfield, WI

Part-time

Onsite

New Grad, Entry Level

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. The Associate Technology Systems Specialist role involves building trust and providing technology support to guests and employees, requiring strong communication and problem-solving skills.

Health CareMedicalOncologyWellness

Responsibilities

Consistent interaction with our customers (team members, patients, families and other guests of Sanford, troubleshoot company owned and personal devices, replace company owned devices when necessary, and help customers with best practices and productivity tips

Support of technology devices or software packages that are unique to an individual or a department's needs, while also maintaining Sanford technology standards

Learn and maintain specific hardware/software knowledge

Configuration and maintenance of personal computers and related operating systems and applications

Work with multiple departments and facilities in providing necessary support and installation and troubleshooting of hardware and software standards

Problem solve and communicate

Assist in training and educating customers

Build lasting relationships with customers, and understand their situations, needs, work styles, challenges and satisfiers

Qualification

NetworkingUnified communicationsTechnology systems supportCustomer serviceTechnical trainingMobile technologiesPersonal accountabilityProblem-solvingCommunication skills