Boards & More Group · 1 month ago
Inside Sales & Dealer Support Representative – SQlab + ION Bike
Washington, United States
Full-time
Onsite
Mid Level
3+ years expBoards & More is an internationally active sporting goods company and one of the global market leaders in trend sports. They are seeking a motivated Inside Sales & Dealer Support Representative to support dealers by managing orders, following up on new account leads, and strengthening relationships with new accounts across North America.
Retail
No H1B
U.S. Citizen Only
Responsibilities
Serve as the daily contact for SQlab and ION Bike dealers—build strong, trust-based relationships
Follow up on new dealer inquiries and nurture leads into active, long-term accounts
Support the growing network of new dealers opened across North America through consistent communication and excellent service
Manage dealer orders, confirmations, and follow-up through to delivery
Monitor demand, inventory, and fulfillment to help maximize sales and stock health
Provide product and technical support to dealers and consumers (via Gorgias)
Support new dealer onboarding, merchandising, and POS material coordination
Represent the brands at occasional events and trade shows (limited travel, a few times per year)
Qualification
Required
3+ years of B2B or consumer sales experience, ideally in the cycling or outdoor industry
Proven ability to develop and grow dealer accounts remotely through proactive communication
Strong organizational skills, attention to detail, and great follow-through
Excellent written and verbal communication skills
Proficiency with Excel, Microsoft Office, and ERP/CRM systems (D365 / Elastic a plus)
Technical knowledge of bike components and fit—or at least a strong enthusiasm to learn
U.S. Citizen with valid passport (for occasional events/trade shows)
Preferred
general knowledge of marketing processes of advantage
German language is a plus
Company
Boards & More Group
Boards & More GmbH, founded in 2000, consolidates the brands Fanatic, Duotone, ION and SQlab, some of which have been active as individual brands for more than 40 years.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase