Capital City Bank Group, Inc. · 2 months ago
Investment Assistant (Licensed) - Tallahassee, FL
Tallahassee, FL
Full-time
Hybrid
Entry Level
2+ years expCapital City Bank Group, Inc. is a financial institution seeking an Investment Assistant to support their Financial Advisors. The role involves extensive client interaction, account processing, and operational support to ensure smooth investment operations.
BankingFinancial Services
Responsibilities
New account processing
Perform required follow-up necessary to ensure account is in order and approved through Client Works. Create original file on Redtail for client and upload documents on LPL and Redtail
Set up electronic funds transfer (EFT) links
Act as back up for opening accounts
Provide instruction on proper documentation required for various accounts as well as instruction on proper account registration
Mail new account documentation to clients for new and updating accounts
Perform required follow up on EFTs, wires and trades. Handling error correction through order desk, and researching items as needed. Forward completed information to Financial Advisor
Process incoming checks and securities and Uploading to Redtail under appropriate office for compliance. Including follow up on legal items, stock transfers, and verification of account notices
Process check requests, wire transfers, EFTs, and IRA distributions. Same day they are requested or when funds are available. (LPL cut off time 4:pm est.)
Send overnights to LPL Financial Operations and vendors, as necessary
Read, understand, and disseminate any Operational bulletins that impact the functioning of the office
Return all client calls and emails by end of day they are received. Perform research and fulfillment with regard to existing customer inquires and problems. Process address changes for LPL Financial and vendor accounts
Act as back up for quotes, order entry, and account information when Financial Advisors do not have access to Clientworks, is with a client, on the phone, or out of the office
Process closed account on Client Works and update Redtail to closed
Proactively communicate with clients regarding all service needs, administrative requests, appointment/review scheduling, invitations, and to maintain overall client relationships
Routinely maintain current client resource management tools (i.e. Redtail)
Assist Financial Advisor’s in creating a professional, secure and welcoming atmosphere
Follow up on all direct trade applications including verifying proper funds or sub-accounts, direct deposit of interest payments, proper IRA coding, PIP’s and SWP’s
Analysis of Client Works reports to eliminate debits, credits, and make Financial Advisor’s aware of opportunities
Verify that annuities are linked to active LPL accounts
Follow up on Client Works notification and TOA’s for Financial Advisors
Order necessary office supplies
Research undeliverable mail, maintain “lost client” statements for eventual abandoned property
Follow up on firm element continuing education (CE) to be sure that Financial Advisors have completed
Reassign client’s accounts including LPL and vendor changes
At year end, assist in the successful completion of client required minimum distribution (RMD’s)
Introduction letters for new Financial Advisor’s
Assist with regular mailings including newsletters, CCI marketing pieces, and birthday cards
Order business cards, letterhead, and envelopes for Financial Advisor
Coordinate special marketing initiatives including:
Holiday cards/letters
Thank you notes/letters
Portfolio review letters
Financial planning letters
Education planning letters
Product specific marketing
Assist in coordinating seminars and client appreciations
Provides additional support to manager and department colleagues
Completes all assigned/required Bank & LPL training within established timelines
Qualification
Required
Must enjoy client contact and developing productive relationships
Proficiency in Word and Excel and an affinity for software programs
Willingness to learn
Employs sound judgement
Exhibit an eagerness to assist sales people in increasing production
Excellent communication skills, including verbal and phone
Problem solving ability
Demonstrates respect for co-workers and a positive attitude
Preferred
Two-year degree from an accredited college preferred
Previous experience in Banking, Investments, or other Financial Institutions preferred
NASD Series 7 and 66 licenses and insurance licenses may be attained within twelve months after hire
Benefits
Medical, Dental and Vision
Life Insurance
401(k) with Matching
Flexible Spending Accounts
Tuition Assistance
Stock Purchase
Discounts on Products and Services
Company
Capital City Bank Group, Inc.
About Capital City Bank Group, Inc. Capital City Bank Group, Inc.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-14IPO
Leadership Team
Alicia Williams-Ronan
SVP & Chief Retail Officer
Matthew Henderson
SVP - Chief Information Security Officer
Recent News
Capital City Bank Group
2025-11-21
Capital City Bank Group
2025-11-19
2025-11-04
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