The US Oncology Network · 2 weeks ago
IT Support Coordinator - Richardson, Tx
Richardson, TX
Full-time
Onsite
Entry Level
2+ years expThe US Oncology Network is looking for an IT Support Coordinator II to support their Richardson, Texas location. This role involves assisting in computer systems operations, troubleshooting, and providing end user support while ensuring compliance with company standards.
CommunitiesHealth CareMedicalOncologyTest and Measurement
Responsibilities
Assists in answering calls and tickets from end users
Documents and maintains records of end user issues, network issues, support and vendor communications, and hardware/software orders and shipping
Troubleshoots basic end user questions and problems pertaining to end user computing (This can range between cellular devices, laptops, desktops, monitors, etc.)
Assists supervisor in the maintenance of network systems, servers and workstations; installation of software and hardware; and troubleshooting of network problems
Imaging new computers and preparing them for a production environment
Assists in documentation of new procedures and logging of Assets in the department tracker
Provides basic user support as needed
Qualification
Required
Associates Degree in Information Technology, related field, or equivalent work experience required
Must have strong communication and customer service skills
Preferred
At least 2 year of experience working in a desktop support role is strongly preferred
Experience supporting a Work from home or remote environment
Prior computer networking experience preferred
A+ certification and MCP in Microsoft Office strongly preferred
Benefits
Medical
Dental
Vision
Life Insurance
Short-term and Long-term disability coverage
Generous PTO program
401k plan that comes with a company match
Wellness program that rewards you practicing a healthy lifestyle
Tuition Reimbursement
Employee Assistance program
Discounts on some of your favorite retailers
Company
The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home.
10001+ employees
H1B Sponsorship
The US Oncology Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2010-12-30Acquired
Leadership Team
R. Steve Paulson
National Policy Board Executive Committee
Recent News
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