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NYC Health + Hospitals · 2 weeks ago

Clinical Business Analyst Level ll

New York, NY

Full-time

Onsite

Mid, Senior Level

$74K/yr - $97K/yr

3+ years exp

NYC Health + Hospitals is the largest public health care system in the United States, providing essential services to over a million New Yorkers each year. The Clinical Business Analyst Level II is responsible for assessing, designing, and implementing clinical systems, transforming large quantities of information into actionable business requirements, and collaborating with various stakeholders to optimize project outcomes.

Health CareHome Health CareHospitalMedicalNursing and Residential Care

Responsibilities

Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications

Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards

Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs

Define external interfaces, constraints, quality issues and other non-functional requirements

Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions

Partner with project managers to complete requirements documentation, in accordance with project schedule

Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities

Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards

Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials

Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders

Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training

Develop and execute project presentations

Participate in special projects, as required

Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members

Participate in the development of various departmental training initiatives

Identify opportunities for process improvements and provide analysis and propose change and communicate strategies

Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members

Lead the training, development, and implementation of process improvements for all projects and applications

Qualification

Quantitative data analysisQualitative data analysisSQLProject managementEpic EMRTableauPythonRMicrosoft OfficeCommunication skillsProblem-solving skillsTime managementOrganizational skills

Required

A Masters degree or advanced clinical degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis or related in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or

A Baccalaureate degree from an accredited college or university and three (3) years of experience as described above; or

A satisfactory combination of education, training, and experience

Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year

Preferred

Project management

Quantitative and qualitative data analysis

Microsoft Office (Excel, Outlook, Word, PPT)

Proficiency in SQL, R, or Python for data extraction, cleaning, and analysis

Experience with the Epic electronic medical record is strongly preferred, but not required

Demonstrated proficiency in Tableau strongly preferred – mentoring to deepen these skills will be available

Epic EMR experience

Experience in data management and analysis, particularly within a healthcare setting

Proficiency in SQL, R, or Python for data extraction, cleaning, and analysis

Experience with data visualization tools such as Tableau

Excellent communication skills, with the ability to present complex data insights to diverse audiences. Must be able to effectively communicate results to programmatic partners

Keen understanding of methods and data, as well as an ability to break down sophisticated concepts into consumable information for multiple audiences

A love of learning and a willingness to collaborate with diverse stakeholders to arrive at creative solutions

Demonstrates initiative, sound judgment, flexibility, and creative problem-solving skills

Effective time management and organizational skills

Ability to work independently within a team in a dynamic and rapidly evolving environment

Excellent communications skills, including written and oral presentation skills, with the ability to engage, build credibility and engender trust across all levels of collaboration

5+ years of experience