CHAOS Industries · 15 hours ago
IT Support Specialist
Hawthorne, CA
Full-time
Onsite
Mid Level
$100K/yr - $125K/yr
3+ years expCHAOS Industries is redefining modern defense with advanced sensing and detection solutions. As an IT Support Specialist, you will be the primary point of contact for local IT needs, ensuring high-quality support for the executive team and staff by resolving technical issues and managing IT infrastructure.
AerospaceGovernmentMilitaryNational Security
No H1B
U.S. Citizen Only
Responsibilities
Respond to and resolve technical support requests via ticketing system, email, phone, or in person
Diagnose and troubleshoot hardware, software, and network issues across Windows, macOS, and Linux platforms
Provision and configure new hire accounts, email, and access permissions across systems such as Active Directory/Microsoft 365 and set up laptops, desktops, mobile devices, and all necessary software to ensure a seamless onboarding experience for new hires
Support and participate in a variety of IT projects, including system upgrades, infrastructure improvements, software deployments, and process automation initiatives
Configure and support office equipment including printers, video conferencing systems, and media systems
Maintain accurate inventory of IT assets and manage hardware lifecycle
Document solutions and maintain knowledge base articles for recurring issues
Work full-time onsite out of our office in Los Angeles (Hawthorne), California
Qualification
Required
Bachelor's degree in an information technology field or related degree
3+ years of experience in IT support or related field
Systematic problem-solving approach with the ability to adjust quickly to changing priorities
Strong interpersonal skills and ability to work with cross-functional teams, customers, and external vendors
Experience with MDM tools (Such as: Intune and JAMF)
Experience implementing and managing Azure Active Directory
U.S. Person (US Citizen or permanent resident) status is required as this position will require the ability to access US-only data systems
Preferred
Experience supporting FEDRAMP-compliant cloud work (e.g. Microsoft GCC High, Amazon Gov Cloud, etc)
Experience supporting FEDRAMP-compliant services (e.g. ZoomGov, GovSlack, Zscaler, etc.)
Ability to obtain DoD Secret or Top Secret clearance (Preferred)
Benefits
Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
401k (+ 50% company match up to 6% of pay)
FSA
HSA
Life insurance
Free daily lunch
‘No meeting Fridays’
Unlimited PTO
Casual dress code
Competitive base salaries
Generous pre-IPO stock option grants
Relocation assistance
(coming soon!) annual bonuses
Company
CHAOS Industries
CHAOS Industries is redefining modern defense with omniscient systems that give the ultimate advantage—domain dominance.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$1BKey Investors
Valor Equity PartnersAccel8VC
2025-11-13Series D· $510M
2025-04-30Series C· $275M
2024-11-13Series B· $145M
Leadership Team
Bo Marr
Co-founder, co-CEO, CTO of Chaos Industries
John Tenet
Founder & CEO
Recent News
Crunchbase News
2025-12-01
Company data provided by crunchbase