Congress Operations Lead jobs in United States
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SpotMe · 2 months ago

Congress Operations Lead

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level

SpotMe is focused on improving pharma and event engagement through their innovative solutions. The Congress Operations Lead will manage end-to-end congress project delivery, ensuring stakeholder engagement and client satisfaction while also contributing to product development and customer acquisition.

Enterprise SoftwareEvent ManagementEventsMobileSaaSSoftware

Responsibilities

Lead/execute end-to-end congress project management, drive stakeholder engagement and communication, manage onsite operations and team coordination, oversee KOL engagement planning and execution, ensure successful project delivery and client satisfaction with extreme levels of service
Handle incoming event requests and workspace setup, manage event resource allocation, oversee access and integration management, analyze cross-event metrics, develop performance improvement strategies
Create and refine the CongressIQ playbooks, establish standard operating procedures, document best practices and workflows
Assist with new customer onboarding, support 1-6 month implementation projects, collaborate with implementation program managers
Support pre-sales activities with expertise and contribute to CongressIQ product and services development

Qualification

Congress project managementStakeholder engagementKOL managementEvent resource allocationProcess developmentCustomer onboardingPerformance improvement strategiesTeam coordinationCommunication skills

Required

Experience in congress/convention planning and execution
Prior experience in congress engagement
KOLs and pharma stakeholder management
KOLs mapping and engagement
KOLs appointment management
Congress project planning and execution
Onsite business suite management
Ancillary meetings planning in life sciences
Expertise in congress/convention execution
Ability to lead/execute end-to-end congress project management
Drive stakeholder engagement and communication
Manage onsite operations and team coordination
Oversee KOL engagement planning and execution
Ensure successful project delivery and client satisfaction
Handle incoming event requests and workspace setup
Manage event resource allocation
Oversee access and integration management
Analyze cross-event metrics
Develop performance improvement strategies
Create and refine the CongressIQ playbooks
Establish standard operating procedures
Document best practices and workflows
Assist with new customer onboarding
Support 1-6 month implementation projects
Collaborate with implementation program managers
Support pre-sales activities with expertise
Contribute to CongressIQ product and services development

Company

SpotMe

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SpotMe is a mobile platform that allows anyone in Marketing, Sales or HR to easily build the app they need to engage their audience.
dateFounded in 2000
location
Chicago, Illinois, USA
people-size51-200 employees
web-link
http://www.spotme.com

Funding

Current Stage
Growth Stage
Total Funding
$0.14M
Key Investors
DCU FinTech Innovation CenterFoundation for Innovation and Technology (FIT)
2023-04-03Acquired
2017-06-21Non Equity Assistance
2013-05-04Debt Financing

Leadership Team

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Daphne Rapin
CFO
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Company data provided by crunchbase