NueHealth · 2 months ago
Billing Specialist
Amherst, OH
Full-time
Onsite
New Grad, Entry LevelNueHealth is seeking a Billing Specialist who is responsible for generating insurance claims and patient statement billings, as well as collecting outstanding balances. The role involves making follow-up calls on accounts and maintaining systematic and timely collection follow-up standards.
Health CareHospitalReal Estate
Responsibilities
Makes follow-up phone calls on accounts with outstanding balance
Maintains standards to ensure systematic, consistent and timely collection follow-up
Follow-up on accounts with outstanding balances that do not have appropriate payment arrangements
The Aged Trial Balance report will be printed every other week and every outstanding account should be worked
All notes regarding written and/or verbal communication on the account will be maintained in the “MEMO” file on the patient’s account and should include the following:
Date of collection work
Time of collection work
Telephone # of contact
Full name of contact
Location of contact (home, work, employer, insurance co.)
Complete summary of conversation
Next follow-up date based on payment promises
Collector’s initials
Prior to sending accounts to a collection agency for follow-up, dates for all patient statements should be documented in the “MEMO” file. (refer to the batch statement record to obtain statement billing dates)
Insurance Due Accounts should have the initial follow-up call made 30 days following the date of service. Subsequent follow-up calls should be made every 14 days until the balance is paid. Insurance Due balances not paid within 90 days from date of service will be transferred to patient due and billed to the patient
Patient Due Accounts should have the initial follow-up call made 14 days following the date of service. Subsequent follow-up calls should be made every 14 days until the balance is paid or until adequate payment arrangements are made according to the Prompt Pay Discount policy (FIN04.08). Patient due balances aged 60 days that do not have adequate payment arrangements will be sent to a collection agency for follow-up. Any uncollected balances aged 180 days that do not have payment arrangements made will be written off as bad debt in accordance with the Bad Debt Write-off policy (FIN04.12)
All Outstanding Accounts aged 120 days without appropriate payment arrangements will be sent to a collection agency. Any uncollected balances aged 180 days that do not have payment arrangements made will be written off as bad debt in accordance with the Bad Debt Write-off policy (FIN04.12). The following information should be included with the accounts when sent to the collection agency:
Print screen of all collection memos
Print screens of patient demographics, billing data, insurance verification/authorization information, statement dates, etc
Patient Statements will be generated on a 14 day cycle. Statements should be printed every Thursday evening and mailed out the following morning
Qualification
Required
Generates insurance claims and patient statement billings
Collects outstanding insurance or patient balances
Makes follow-up phone calls on accounts with outstanding balance
Maintains standards to ensure systematic, consistent and timely collection follow-up
Follow-up on accounts with outstanding balances that do not have appropriate payment arrangements
Prints Aged Trial Balance report every other week and works on all outstanding accounts
Maintains notes regarding written and/or verbal communication on the account in the 'MEMO' file
Documents dates for all patient statements prior to sending accounts to a collection agency
Makes initial follow-up call on Insurance Due Accounts 30 days following the date of service
Makes subsequent follow-up calls every 14 days until the balance is paid
Makes initial follow-up call on Patient Due Accounts 14 days following the date of service
Makes subsequent follow-up calls every 14 days until the balance is paid or adequate payment arrangements are made
Sends Outstanding Accounts aged 120 days without appropriate payment arrangements to a collection agency
Generates Patient Statements on a 14 day cycle
Sits, converses, and listens frequently
Uses hands to touch, handle, or feel objects, tools or controls
Reaches with hands and arms
Lifts and/or carries over 20 pounds on a regular basis
Pushes/pulls over 25 pounds on a regular basis
Stands and/or walks at least five hours per day
Company
NueHealth
NueHealth is a privately-held, nationally trusted surgical healthcare partner and guide to value-based care.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-11-08Private Equity
Leadership Team
Whitney Courser
Chief Executive Officer
Recent News
2025-11-11
Company data provided by crunchbase