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RUCKUS Networks · 23 hours ago

Senior Pre-Sales Engineer

California, United States

Full-time

Hybrid

Senior Level

5+ years exp

RUCKUS Networks is a company that specializes in innovative networking solutions. The Pre-Sales Engineer role involves providing technical sales support, managing accounts, and acting as a trusted advisor to customers, while collaborating with account managers to drive revenue and achieve sales goals.

Information TechnologyInternet of ThingsNetwork SecurityTelecommunicationsWireless

Hiring Manager

Chandra Buduri

Responsibilities

Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings

Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets

Have a working knowledge of RUCKUS Networks wireless, wired and software solutions

Act as a trusted technical advisor to end-customers and partners with the ability to differentiate and competitively position RUCKUS solutions

Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals

Qualification

Pre-sales engineeringNetworking technologiesNetworking certificationsTechnical presentation skillsTroubleshooting complex problemsWi-Fi technology knowledgeNetwork design skillsAccount managementVerbal communicationWritten communication

Required

Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering; Information Technology; Management Information Systems; Computer Science; or equivalent proven work-related experience

Minimum 5 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies

Strong ability to support and manage the process of troubleshooting complex problems

Highly effective technical presentation skills

Strong verbal and written communications skills

Preferred

A professional or associate level networking industry certification such as Cisco CCIE, CCNA, Juniper JNCIA, Aruba, RUCKUS RCNI or RCWA, CWNA, etc. is preferred

A proficient understanding of pre-sales engineering, technical sales processes, and critical account management

Ability to communicate both written and oral technical solutions to a variety of audiences that include executive level decision makers

Advanced understanding of end-customer business drivers and how to map these to a end-customer network environment, including identification of improvement areas in network design

Working knowledge of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus

General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security

Working knowledge of wi-fi design tools such as Ekahau and Hamina, etc