Pro Bono Resource Center of Maryland · 2 months ago
Community Outreach Coordinator
The Pro Bono Resource Center of Maryland is seeking a highly motivated Community Outreach Coordinator fluent in Spanish to support the Maryland Immigrant Legal Assistance Project (MILAP). The role involves increasing community awareness about legal services and resources available to immigrants at risk of deportation and coordinating outreach efforts.
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Responsibilities
Serve as the first point of contact for the MILAP team, including service-seekers, community members, volunteers, and other stakeholders
Share referral information and resources with immigrants who contact PBRC seeking legal help
Communicate with service-seekers to assess eligibility for services and coordinate appointments
Manage MILAP’s events calendar
Assess language fluency of interested volunteers to confirm their ability to provide interpretation and translation services
Assist with recruitment efforts of interested volunteers, including attorneys, students, and others
Draft MILAP’s outreach and marketing communications using Outlook and Mailchimp
Monitor MILAP’s public facing webpage to ensure it remains up to date with information about volunteering opportunities and helpful community resources
Maintain MILAP’s outreach contact list - work with the team to develop a network of community partners
Schedule and Provide presentations to educators and other local community-based organizations about available, helpful community resources and important updates
Increase community awareness about relevant resources, including brief legal advice clinics, case placement services and relevant city and state programs and social service resources
Represent MILAP at various stakeholder meetings
Coordinate with other immigration legal service providers to receive information about their capacity to offer representation and share that information with the community
Track and summarize data related to this work
As needed, assist with our legal clinics in Baltimore City and Hyattsville to assist with registration, intake, obtain necessary client paperwork, manage flow of clients, direct immigrants to additional resources, interpret for volunteer attorneys, and other support
Develop and implement creative outreach strategies that will connect unrepresented immigrants in removal proceedings to available legal services and resources
Create outreach materials for volunteer recruitment and translate documents as needed
Provide support to Project Director for grant reporting duties as needed
Qualification
Required
Spanish language fluency required
Bachelor's Degree
Experience in community organizing/activism and/or public outreach
Must be available some evenings and weekends for outreach events and community clinics (with advanced notice)
Access to reliable transportation for frequent travel to PBRC's office and other Maryland locations for outreach
Strong attention to detail and excellent organizational and record-keeping skills
Excellent interpersonal, written, and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint)
Proficiency in MailChimp
Ability to work well with people, including other staff, volunteers, clients, public interest organizations, governmental entities, Board members, and donors
Strong commitment to helping the community and ensuring equal access to justice
Preferred
Proficiency in data collection and tracking preferred (prior Salesforce experience preferred)
Experience working with children and/or the immigrant community is preferred
Benefits
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Paid health insurance
Disability insurance
Employer-matched 401k plan
Paid sick and vacation leave
Paid holidays