Surface Experts ยท 1 month ago
Interior Surface Repair Technician
Surface Experts is a national brand seeking to grow its local team by hiring an Interior Surface Repair Technician. This role involves performing repairs on various surfaces while providing excellent customer service and utilizing a unique repair process.
Building MaterialCommercialConstructionHome ImprovementResidential
Responsibilities
On the jobsite for 4+ customers per day
On-site Work Orders, customer service, and follow-ups
Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc
Display world-class customer service for tenants and property management staff
Track work progress and notes in our CRM/Dispatch tool
Communicate with support team with questions
Understand and utilize our unique 5-step repair process
Employ each tool in your custom tool-kit
Problem-solve repairs with creativity
Qualification
Required
Do you like working with your hands?
Do you enjoy variety in your work?
Enjoy using your problem-solving skills to do repairs that typically take an hour or less
On the jobsite for 4+ customers per day
On-site Work Orders, customer service, and follow-ups
Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc
Display world-class customer service for tenants and property management staff
Track work progress and notes in our CRM/Dispatch tool
Communicate with support team with questions
Understand and utilize our unique 5-step repair process
Employ each tool in your custom tool-kit
Problem-solve repairs with creativity
Preferred
Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
Experience working in facilities maintenance can be a big plus, but is not required
An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary
Willingness to commit to learning a skill that may take months to master
Benefits
401(k)
Bonus based on performance
Company car
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Great Work/Life Balance: No required overtime, no nights, no weekends
Time Off: Paid holidays and accruable vacation
Flexible work schedule: Can accommodate midweek appointments
Paid New Hire Training: Onboarding includes learning alongside a trained technician
Company Car: Each fully-trained technician drives a branded company vehicle for job duties
Tools Included: All necessary tools and product are provided
Learn a New Trade: Develop skills in a brand new emerging trade
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Small Business: Local business with an owner who works alongside the team each day
Mentorship Opportunities: Ongoing repair training and career development
Dedicated Help Lines: Technician Support Team on call to assist to questions when you are in the field