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Prime Video & Amazon MGM Studios · 1 week ago

Content Policy Operations Specialist, Prime Video Trust & Safety

Austin, TX

Full-time

Onsite

Mid, Senior Level

$47K/yr - $101K/yr

2+ years exp

Prime Video is changing the way people watch movies and TV shows, and they are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team. The role involves protecting customers against content-related risks, driving projects to improve efficiency, and making high judgement decisions on compliance actions.

InternetSoftwareWeb Development

H1B Sponsor Likely

Responsibilities

Conduct manual reviews of global content policy compliance operations

Make high judgement decisions on compliance actions

Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate

Develop and maintain standard operating procedures by effectively collaborating with stakeholders including Policy, Operations and Program teams

Document comprehensive content investigations reports

Help drive critical decisions by analyzing data and surfacing insights to improve efficiency

Participate in ad-hoc projects/assignments as necessary

Develop subject matter expertise in industry best practice

Qualification

Content policy complianceData analysisTrust & Safety experienceHigh judgement decisionsProblem solvingMicrosoft OfficeReport writingProject managementEffective communication

Required

Bachelor's degree or equivalent

Can work with sensitive and/or graphic content

Experience handling ambiguous or undefined challenges through strong problem solving abilities

Experience with Microsoft Office including Outlook, Word, and Excel

2+ years of Trust & Safety, law, risk management, investigations, compliance, or program management experience

Experience with escalations related work

High level of integrity and discretion to handle confidential information and projects, data analysis, and report writing

Preferred

Experience working in a fast-paced, rapidly changing operations environment

1+ years of escalations experience

3+ years of Trust & Safety, law, risk management, investigations, compliance, or program management experience

Proven ability to exercise high judgement when policies are not well defined

Effective written and verbal communication skills to clearly articulate complex information in policy documents, risk assessments, or technical reports

Benefits

Equity

Sign-on payments

Medical

Financial

Other benefits

Company

Prime Video & Amazon MGM Studios

Prime Video delivers an entertainment destination unlike any other—fast, reliable, personal, effortless, and delightful.

Founded in 2006

Seattle, Washington, USA

10001+ employees

http://primevideo.com

H1B Sponsorship

Prime Video & Amazon MGM Studios has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22803)

2024 (21175)

2023 (19057)

2022 (24088)

2021 (12233)

2020 (14881)