AAA Auto Club Enterprises · 2 months ago
Retail Service Specialist
Rochester, PA
Full-time
Onsite
New Grad, Entry LevelAAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, with a focus on providing legendary service to its members. The Retail Service Specialist will thrive in a sales and service environment, responsible for greeting customers, reaching sales goals, and providing various travel-related services.
Insurance
Responsibilities
Greet all members and customers, determine their need and provide Legendary Service
Reach sales and service goals (and earn incentives!) for multiple AAA products and services
Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materials
Issue passport photos
Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
Make hotel and car rental reservations for members and provide travel destination information
Qualification
Required
Experience in retail sales, banking or similar customer service/sales environment
Proven ability to exceed assigned sales or service quality goals
Must be able to obtain and maintain valid notary license
Experience with Microsoft Office basics
Ability to work overtime, including Saturdays
Ability to travel locally when necessary
A high school diploma or GED
Benefits
Extraordinary medical/dental/vision/life benefits
401(k) Savings plan with company match
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
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