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Exact Sciences · 1 month ago

Epic Beaker & EpicCare Link - Application Analyst

US - WI - Madison

Full-time

Hybrid

Mid Level

$74K/yr - $122K/yr

3+ years exp

Exact Sciences is a company focused on changing how the world prevents, detects, and guides treatment for cancer. The Application Analyst will be responsible for business systems design, configuration, and improvements for technology platforms, acting as a primary support contact for application end-users and identifying issues to resolve them.

BiotechnologyHealth DiagnosticsManufacturingMedical

No H1B

Responsibilities

Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures

Estimate and assess impact of requested changes to assigned business system and/or platform

Guide workflow design, configure and test system changes, and analyze technical issues

Develop new processes and procedures in partnership with leadership and business teams

Create and maintain technical documentation

Contribute to peer design and code reviews

Identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them

Create and maintain system documentation

Liaise with business systems stakeholders and software vendor’s implementation staff to ensure alignment of business needs with the delivery of system changes

Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements

Help develop, document, and participate in trainings and work with end users

Troubleshoot problems and questions, and provide regular updates on status

Provide end-user production support for issues entered into issue tracking systems

Review the status of projects and issues with project leadership

Demonstrate flexibility with respect to changing end-user business needs

Apply strong problem-solving skills

Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner

Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders

Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Ability and willingness to learn new software applications, as needed

Apply strong analytical skills, business intuition, and organizational ability

Apply excellent interpersonal and communication skills with the ability to operate in a cross-functional and complex matrix environment

Ability to be adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances

Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork

Support and comply with the company’s Quality Management System policies and procedures

Maintain regular and reliable attendance

Ability to act with an inclusion mindset and model these behaviors for the organization

Ability to work nights and/or weekends, as needed

Ability to work on a computer and phone simultaneously

Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day

Ability and means to travel between local Exact Sciences locations

Ability to travel 5% of working time away from work location, may include overnight/weekend travel

Qualification

Business systems designApplication configurationImpact analysisMicrosoft OfficeTechnical documentationAnalytical skillsProblem-solving skillsInterpersonal skillsCommunication skillsAdaptability

Required

Bachelor's Degree in related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor's Degree

3+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role

Demonstrated ability to understand industry best practices

Strong computer skills to include internet navigation and email usage

Proficient in Microsoft Office programs

Demonstrated ability to perform the essential duties of the position with or without accommodation

Authorization to work in the United States without sponsorship