Tuckahoe Holdings, LLC · 1 month ago
Route Service Representative
Rockmart, GA
Full-time
Onsite
New Grad, Entry LevelNOVO Health Services offers linen management solutions to the healthcare industry and is seeking a Route Service Representative. The RSR will be responsible for retaining customers, growing account revenue, and maximizing route efficiency while ensuring customer satisfaction through effective problem-solving and relationship building.
FinanceFinancial ServicesProfessional Services
Responsibilities
Follow all Federal, State, and Local laws and regulations as well as Corporate Safety Policies
As the face of Simple, you will work to build trust and rapport with each account’s key decision makers and end users
Be responsive to customer needs using creative problem-solving techniques to ensure customer satisfaction
Grow existing business by identifying and offering additional products and services
Ensure assigned route maximizes efficiency and productivity, drives revenue and controls cost
Negotiate renewal agreements with assigned customers
Seek out referrals from current accounts and communicate to Director of Sales potential prospects
Maintain professionalism at all levels, including appearance, attitude, and organization of accounts and route trucks
Deliver clean linen and monitor quality and inventory levels ensuring customers can fulfill day-to-day functions of their facility
Remove soiled linen, properly identify and transport to plant for processing
Collaborate with Customer Success Manager and plant personnel to ensure needs of each account assigned are met
Load and unload trucks daily, ensuring that all needed items are accounted for before trip departure and execute route completion procedure
Other tasks as assigned
Qualification
Required
Strong background in Customer Service and/or Sales
Previous experience driving 26-28' straight trucks
Clean and professional appearance (Company uniform will be provided)
Must possess valid driver's license with excellent driving record
Must meet all DOT requirements and have a valid DOT Medical Card (DOT physical can be scheduled by employer as part of hiring process)
Keep work area, route truck, and any assigned equipment clean and in good working condition
Excellent communication skills (oral and written)
Good computer skills including Microsoft Office Suite and other software systems
Ability to lift up to 50 lbs unassisted and push/pull linen carts up to 700 lbs
Ability to stand, walk, climb stairs, sit for up to 10 hours a day
Benefits
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Company
Tuckahoe Holdings, LLC
Tuckahoe Holdings, based in Richmond, Virginia, is a family-run diversified holding company, focused on owning middle market companies indefinitely.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$72.17M2025-12-19Series Unknown· $20M
2024-01-22Series Unknown· $2.17M
2023-08-15Series Unknown· $50M
Recent News
2023-09-26
SEC
2023-08-16
Company data provided by crunchbase