EOS IT Solutions ยท 1 month ago
Warehouse Asset Technician
EOS IT Solutions is a Global Technology and Logistics company providing Collaboration and Business IT Support services. The Warehouse Asset Technician will support global asset management standards, provide technical support for devices, and ensure accurate asset records and reporting.
CollaborationData CenterInformation TechnologyInternet of ThingsIT InfrastructureLogisticsProfessional NetworkingSecuritySupply Chain ManagementVideo
Responsibilities
Support global asset management standards and follow established procedures to ensure consistency and compliance
Provide technical support for a range of devices including, but not limited to, Apple and Windows products
Deliver software support for both macOS and Windows environments (including Boot Camp and Parallels)
Perform triage and validation of assets to confirm configuration, functionality, and cosmetic condition prior to deployment
Troubleshoot internal systems and processes to ensure asset records remain accurate and up to date
Maintain partner deadlines and service-level expectations with a high level of accuracy and attention to detail
Compile and update asset data in relevant systems and provide reporting to management when required
Prepare assets for shipment, including picking, packaging, labeling, and coordinating courier dispatch
Receive and process inbound shipments, verifying serial numbers and ensuring data accuracy during intake
Conduct physical inventory counts, reconcile discrepancies, and maintain stock organization and traceability
Assist with loading and unloading shipments and ensure safe handling of IT equipment at all times
Update customer and internal portals with real-time asset status to ensure full lifecycle visibility
Travel within the region as required to support on-site requests or time-sensitive deliveries
Qualification
Required
Previous experience in a warehouse, asset management, or IT logistics environment
Technical proficiency in Apple and Windows devices and operating systems
Strong analytical and troubleshooting skills for software and configuration support
Excellent written and verbal communication skills
Strong time management and organizational abilities with a focus on accuracy and accountability
Preferred
Experience with MES, WMS, or other asset tracking and logistics systems
Familiarity with IT asset lifecycle processes, including deployment and decommissioning
Company
EOS IT Solutions
A leading Video Collaboration, IT Services and Global Logistics company offering solutions worldwide
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase