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Walmart Canada · 2 months ago

Director, Learning & Development – Associate and Sales Development

Hoboken, NJ

Full-time

Onsite

Lead/Staff, Director/Executive

$132K/yr - $264K/yr

5+ years exp

Walmart Canada is seeking a Director of Learning & Development to lead internal capability and sales enablement programs. This role is responsible for building the skills and leadership pipeline needed to achieve business outcomes across the associate and sales organizations, overseeing all learning programs and ensuring alignment with business priorities.

DeliveryRetailShopping

Responsibilities

Define and execute a comprehensive learning strategy that spans the associate and sales lifecycle, from onboarding to leadership readiness to advanced capability development

Align all training initiatives with Walmart Connect’s business priorities, talent strategy, and performance metrics

Establish tiered, role-based learning paths (e.g., 101/201/301) for business teams, sales teams, technical roles, and people leaders

Build integrated learning pathways that connect associate development with sales readiness, ensuring a consistent learner journey from hire to high performance

Lead Onboarding 2.0, creating immersive, structured ramp-up programs that deliver business context and accelerate new hire productivity

Develop continuous learning (“everboarding”) programs that support ongoing skill growth, career progression, and leadership readiness

Partner with HR and People Analytics to connect associate learning with engagement, internal mobility, and talent retention

Design and oversee leadership development programs for emerging and existing people leaders

Launch targeted programs for specific employee segments, implementing interventions to close capability gaps and build organizational agility

Design and oversee Walmart Connect’s sales training strategy, including onboarding, bootcamps, certifications, and advanced enablement programs

Develop a tiered Sales Curriculum (101/201/301) that evolves sellers from foundational skills to strategic, data-driven, consultative selling

Partner closely with Sales, Product Marketing, and Partner Enablement to ensure learning programs are integrated with go-to-market strategies, product updates, and client needs

Ensure training addresses both the “why” and the “how” enabling sales teams to translate features into customer value and impact

Use analytics to correlate learning with key sales metrics, including quota attainment, deal velocity, win rates, and customer satisfaction

Serve as the curator and quality owner of TED’s learning content across both associate and sales programs

Ensure curriculum design incorporates UX, cognitive science, and behavioral psychology principles for maximum engagement and retention

Foster innovation in delivery by applying blended learning, experiential learning, and AI-enabled personalization across programs

Use data and analytics to identify skill gaps, measure proficiency, and demonstrate learning ROI

Define and track KPIs for both associate and sales learning initiatives, linking outcomes to productivity, retention, promotion readiness, quota attainment, and sales cycle optimization

Partner with Learning Platforms and Data teams to implement standardized dashboards that measure learning impact consistently across verticals

Conduct ongoing quantitative and qualitative capability assessments to validate program effectiveness and inform continuous improvement

Partner with Sales, Product, HR, Marketing, and Partner Enablement to ensure training initiatives support current and emerging business needs

Align with HR and leadership on associate engagement and mobility strategies to ensure learning supports long-term talent goals

Collaborate with Sales Operations and Product Marketing to integrate product education and enablement with sales performance strategy

Promote collaboration between Associate Development and Sales Development teams to build a unified performance pipeline that nurtures talent from onboarding to advanced selling capabilities

Secure executive sponsorship by clearly demonstrating the ROI and strategic impact of learning investments

Lead, mentor, and grow a team of L&D professionals, fostering innovation in learning methods and program delivery

Build a culture of inclusivity, continuous improvement, and learner-centered design within TED

Serve as a thought leader and advocate for performance-driven learning across Walmart Connect

Qualification

Learning experience designAdult learning theoryData-driven measurementSales enablementLeadership developmentProject ManagementCross-functional collaborationPeople leadershipStrategic influenceTeam developmentContinuous improvementInclusivityPerformance analyticsCommunication skills

Required

Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 5 years' experience in adult learning, training content development, or related area OR 7 years' experience in adult learning, training content development, or related area

Preferred

Leading a cross-functional team

Project Management

Supervisory

Masters: Human Resources

Masters: Learning and Development

Project Management - Project Management Professional - Certification

Six Sigma - Certification

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.