Product Operations Manager jobs in United States
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Fivetran · 5 hours ago

Product Operations Manager

Fivetran is a company focused on simplifying access to data, helping organizations become data-driven. The Product Operations Manager will play a key role in scaling the Product organization by designing systems and processes that enhance efficiency and collaboration across teams.

AnalyticsCloud Data ServicesData Integration
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H1B Sponsor Likelynote

Responsibilities

You'll design delivery processes that scale across R&D squads, implementing SLAs, checkpoints, and agile ceremonies that drive visibility and accountability
You'll set up PMs for success with clear, repeatable processes and practices that operationalize optimal PDLC across the product organization
You'll ensure clearly defined roles, responsibilities, and boundaries across product, design, engineering, GTM, and support
You'll coordinate desired outcomes and timelines cross-functionally, removing blockers and reducing risks to help teams launch on time and per scope
You'll design operating systems that evolve with the company's needs, helping each team and team member do their best work with clarity and confidence
You'll streamline and automate routine PDLC tasks through digital innovation and AI-powered solutions
You'll design scalable tool setups and lead automation initiatives that replace manual work with smart workflows
You'll build self-service dashboards that give PMs and stakeholders the data they need, when they need it
You'll enforce best practices and guardrails through digital solutions, reducing friction across the product development lifecycle to speed up delivery
You'll leverage AI tools like Claude and ChatGPT to enhance productivity and drive innovation in how the team works
You'll build BI dashboards to measure and report product investment ROI and customer value to influence product prioritization and drive cross-functional alignment
You'll transform raw data into actionable insights, stories, and trends that inform strategic decisions and drive informed action
You'll make it easier for PMs to access customer feedback and talk to customers more frequently
You'll democratize access to learning and ensure feature requests are analyzed and actioned efficiently
You'll help close the loop with customers on their feedback, reinforcing that we listen and value their input
You'll craft narratives that align cross-functional teams on shared goals, driving planning and alignment forums across multiple R&D squads
You'll ensure stakeholders and executives are informed on the intention, progress, and risks of key initiatives
You'll build open, consistent, bi-directional channels of communication that foster trust, transparency, and energy across the organization
You'll create enablement content and facilitate sessions that help teams understand and adopt new processes, tools, and best practices

Qualification

Product OperationsData AnalysisAutomation InitiativesCross-functional CollaborationB2B SaaS ExperienceAgile MethodologiesBI DashboardsJiraSystems ThinkingCommunication SkillsLeadershipDetail-oriented

Required

2+ years of experience in product operations, product management, program management, or a related operational role
Experience supporting product teams at scale
Understanding of how software gets built and shipped in fast-moving, dynamic environments
Ability to build frameworks to measure product investment ROI and customer value
Use of data to influence prioritization and drive alignment across teams
Ability to design delivery processes that scale across R&D squads
Implementation of SLAs, checkpoints, and ceremonies that drive visibility and accountability
Organized and detail-oriented, ensuring teams stay on track without losing sight of quality or strategic intent
Ability to design scalable tool setups and lead automation initiatives
Comfortable working alongside engineers and product managers, navigating tools like Jira with ease
Ability to leverage AI tools like Claude and ChatGPT to enhance productivity and drive innovation
Ability to craft compelling narratives that align cross-functional teams on shared goals
Ability to drive planning and alignment forums across multiple R&D squads
Adaptation of communication style to different audiences
Ability to coach teammates and build onboarding or enablement content
Reinforcement of product values through team behaviors and decision-making
Biased toward action and taking initiative
Curiosity and systematic problem-solving
Collaboration with people across different functions
Detail-oriented with an appreciation for structure
Systems thinking to see how processes, tools, and people connect

Preferred

Big Query experience is desirable but not required
Experience in B2B SaaS or digital enterprise solutions

Benefits

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Company

Fivetran

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Fivetran is a technology company that automates replicating data into a cloud data platforms.

H1B Sponsorship

Fivetran has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (11)
2023 (8)
2022 (30)
2021 (13)
2020 (12)

Funding

Current Stage
Late Stage
Total Funding
$853.11M
Key Investors
Vista Credit PartnersAndreessen HorowitzMatrix
2023-05-18Debt Financing· $125M
2021-09-20Series D· $565M
2020-06-30Series C· $100M

Leadership Team

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George Fraser
Chief Executive Officer
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Taylor Brown
COO & Cofounder
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Company data provided by crunchbase