IT Endpoint Analyst jobs in United States
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Smithfield Foods · 2 months ago

IT Endpoint Analyst

Smithfield Foods is an American food company with a leading position in packaged meats and fresh pork products. As an IT Endpoint Analyst, you will lead the implementation and support of technology solutions to enhance associate productivity, ensuring endpoint solutions align with business needs and industry best practices.

Food and BeverageHospitality
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H1B Sponsor Likelynote

Responsibilities

Serve as the primary connection between associates and IT, translating productivity needs into actionable technology solutions
Oversee the full lifecycle of endpoint hardware and software, ensuring timely upgrades, replacements, and decommissions
Assist in the deployment of new productivity tools and enhancements, minimizing business disruption
Recommend and implement improvements using existing tools to reduce manual work, enhance efficiency, and increase ROI
Serve as an escalation point for the Service Desk and lead root cause analysis for recurring endpoint issues
Coordinate with Architecture, Infrastructure, and Security to prepare for equipment rollouts and system changes
Lead support efforts for all associate-facing devices, including desktops, laptops, tablets, printers, and mobile devices
Promote simplification and automation of endpoint processes and support wherever possible
Maintain inventories, document processes, and update the knowledge base with known resolutions
Adhere to company policies and actively support corporate goals and programs

Qualification

Windows administrationApple device supportAndroid device supportMicrosoft Office 365TeamViewerEndpoint technologiesAnalytical skillsProblem-solving skillsTeamworkCommunicationWork ethicAdaptability

Required

Bachelor's degree from an accredited four-year college or university and 2+ years of relevant experience, or equivalent combination of education and experience, required
Broad experience administering and supporting Windows, Apple, and Android devices, including desktops, laptops, virtual desktops, tablets, and mobile devices
Familiarity with major third-party software such as Microsoft Office 365, Adobe, Java, and Apple Business Manager, as well as remote-control tools like TeamViewer or RDP
Experience with endpoint technologies, security updates, driver configurations, and system patching on PCs
Strong critical thinking and troubleshooting skills with the ability to manage multiple tasks and projects simultaneously
Self-motivated, dependable, and focused on driving results with minimal supervision
Maintains composure in high-pressure environments and responds effectively to urgent issues
Passion for automation and process improvement
Works collaboratively across teams and communicates clearly and professionally both verbally and in writing
Acts with honesty and accountability, adapts to changing needs, and is willing to work extra hours and travel when required

Benefits

Relocation Package Available

Company

Smithfield Foods

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Smithfield Foods is an American food company with a leading position in packaged meats and fresh pork products.

H1B Sponsorship

Smithfield Foods has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (2)
2022 (3)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$454.11M
2025-09-04Post Ipo Secondary· $454.11M
2025-01-28IPO
2013-05-29Acquired

Leadership Team

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Shane Smith
President and Chief Executive Officer
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Allyson Bouldon
Vice President, Chief Ethics and Compliance Officer
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Company data provided by crunchbase