The Management Trust · 2 months ago
COMMUNITY SERVICES COORDINATOR
The Management Trust is a community association management company dedicated to effective management and community building. The Community Services Coordinator is responsible for administrative tasks related to Community Service operations, ensuring smooth processes and assisting with various meetings and communications.
Real Estate
Responsibilities
Provide an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs by ensuring courteous, respectful, and pleasant interactions
Ensure homeowners and guests are greeted warmly and professionally
Direct visitors and guests within the community and surrounding grounds, including parking areas
When appropriate, calmly direct anyone causing a disturbance to leave the property
Prepare logs or reports as required for post, write or electronically enter information, and inspect security control logs/take action as required
Prepare committee meeting packets, agendas, process compliance letters, disseminate committee decisions to homeowners, process and log citations and payments as needed
Monitor/track community parking variances, regulated vehicle requests, and various compliance infractions. Additionally, processes applications for both parking variances and regulated vehicles
Respond to all emails, phone calls, written correspondence and verbal communication in a timely manner
Answer homeowners’ questions regarding Rules and Regulations and any other pertinent information
Processes complaints about barking dogs and noise while keeping the supervisor informed
Monitor and track all citations associated with parking, trash cans, recreational vehicles, and basketball hoops
Attend applicable committee meetings and prepare/draft associated minutes
Other duties and special projects as assigned
Qualification
Required
High School Diploma or GED
Be at least (21) years of age
Ability to work independently and follow instructions with minimum supervision
Ability to provide high-level customer service
Ability to write routine correspondence, including logs and reports
Knowledge of or ability to learn administrative operations and procedures
Demonstrated ability to be a collaborative team member
Adaptable and dependable with a solid attendance record
Must have reliable transportation for travel to and from offsite locations
Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy
Preferred
related experience preferred