PGIM · 2 months ago
Director, Disability Claims
KY-Virtual Office
Full-time
Onsite
Director/Executive
$141K/yr - $191K/yr
10+ years expPGIM is a well-established company with a commitment to helping customers manage their wealth through various products and services. The Director, Disability Claims will lead the management of disability claims, focusing on operational excellence, customer experience, and team development while driving transformation through automation and technology.
Asset Management
Responsibilities
Provide strategic direction and oversight for all aspects of disability claim management and administration
Own delivery of KPIs related to claim quality, turnaround time, customer satisfaction, compliance, and financial outcomes
Lead, coach, and develop a diverse team, fostering a culture of accountability, inclusion, and continuous improvement
Identify, lead, and embed process improvements—including automation and new technologies—to drive efficiency and superior performance
Champion change management, guiding the organization through transformation and nurturing openness to new ways of working
Build strong partnerships with internal and external stakeholders to execute business priorities and strategic initiatives
Qualification
Required
10+ years of experience in disability claims management
5-7 years in a leadership role managing teams of managers and individual contributors
Proven record of delivering strong KPI results and business outcomes
Experience leading organizations through significant change, including digital or process transformation
Demonstrated success implementing automation or technology-driven solutions
Strong data-driven decision-making skills and ability to manage with metrics
Excellent communicator, able to influence and inspire at all levels
Benefits
Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Company
PGIM
PGIM is a money manager whose clients rely on their risk management expertise, intellectual capital, and innovative solutions. It is a sub-organization of Prudential Financial.
1001-5000 employees
H1B Sponsorship
PGIM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (12)
2023 (8)
2022 (8)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Jakob Wilhelmus
Director, Thematic Research
Recent News
2026-01-12
2026-01-12
Investing.com
2026-01-12
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