Palmetto Moon · 2 months ago
Distribution Center Senior Manager
North Charleston, SC, USA
Full-time
Onsite
Senior Level
5+ years expPalmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. The Distribution Center Senior Manager is responsible for the overall performance, leadership, and strategic execution of warehouse operations within the facility, ensuring operational efficiency and employee engagement while meeting service level targets and cost objectives.
ConsumerE-CommerceRetailTextiles
Responsibilities
Direct and oversee daily operations of the distribution center, ensuring alignment with organizational goals
Supervise, mentor, and evaluate the performance of all fulfillment staff, including direct reports and associates
Make key personnel decisions including hiring, training, performance improvement plans, and terminations in collaboration with HR
Establish clear team goals, delegate responsibilities, and monitor productivity and quality metrics
Create and maintain a positive, accountable, and safety-focused work culture
Effectively balance multiple tasks or daily operational responsibilities with strategic initiatives while being able to pivot quickly and respond to shifting business needs
Conduct performance evaluations, manage corrective actions, and oversee career development and succession planning
Manage daily operations, including receiving, processing, and shipping
Monitor and maintain labor planning, staffing, and shift coverage to meet productivity goals
Drive accountability for inventory accuracy, cycle counting, and space utilization
Ensure compliance with OSHA, safety protocols, and company standards
Administer and manage all aspects of the Warehouse Management System (WMS)
Lead system enhancements, training, troubleshooting, and data integrity efforts
Champion continuous improvement initiatives, including workflow optimization and cost reduction strategies
Support integration and coordination with ERP systems
Lead and support change initiatives by fostering adaptability, clear communication, and employee engagement in order to have minimal disruption to operations
Drives a culture of process improvement and encourages innovation to enhance operational efficiency
Partner with transportation, merchant, and planning teams to ensure a seamless end-to-end supply chain
Communicate regularly with corporate leadership on performance updates, capacity planning, and operational challenges
Track, analyze, and report on key operational metrics such as accuracy, processing rates, and labor efficiency
Forecast resource needs based on business trends and recommend strategic adjustments
Qualification
Required
Bachelor's degree in Supply Chain, Business, Operations Management, or related field; or equivalent experience with proven results
Minimum of 5 years of distribution, warehouse, or logistics management experience, with 3+ years in a leadership role
Proven leadership skills with the ability to coach, develop, and manage a diverse team
Proficiency in WMS platforms and warehouse operational best practices
Demonstrated ability to lead teams, execute process improvements, and manage operational KPIs
Strong organizational, analytical, and problem-solving skills
Excellent written and verbal communication skills
Ability to lift up to 30 lbs and work on your feet for extended periods
Ability to bend, stoop, climb ladders, and reach overhead with or without accommodations
Comfortable working in a dynamic warehouse environment with varying temperatures
Flexible availability required, including evenings, weekends, and peak business periods such as holidays or sales events
Preferred
Experience with LEAN principles or continuous improvement methodologies is highly desirable
Company
Palmetto Moon
Palmetto Moon is a specialty retailer.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$34.5MKey Investors
Praesidian Capital
2016-11-17Series Unknown· $2M
2016-11-17Debt Financing· $32.5M
2016-11-07Acquired
Leadership Team
John Thomas
Chief Executive Officer
Matt Nisbet
Chief Financial Officer
Recent News
Morningstar.com
2025-11-05
EIN Presswire
2025-11-05
2025-10-02
Company data provided by crunchbase