Bruker · 2 months ago
Prodcut Support Engineer/Specialist
TX
Full-time
Onsite
Mid Level
$70K/yr - $113K/yr
3+ years expBruker is one of the world’s leading analytical instrumentation companies, dedicated to improving safety and quality of life through advanced solutions. The Product Support Engineer/Specialist will be responsible for the installation, maintenance, and repair of analytical x-ray products, while also providing training and support to field service personnel.
ChemicalLife ScienceManufacturingMedical
Responsibilities
Perform the installation, inspection, repair, and maintenance of Bruker Analytical x-Ray products
Analyze malfunctioning x-ray equipment and determine corrective action. Replace faulty components and make necessary adjustments and alignments
Install analytical x-ray equipment
Perform preventive maintenance according to written P.M. procedures
Prepare and submits reports covering all job activities with accuracy and detail
Participate in on-the-job training of field service personnel when required
Suggest methods to offer improvement to equipment performance and functionality
Travel up to 80% in North America
Provide repair and training support for Madison, WI. office as requested
Between assignments be available during normal working hours for immediate response to reassignment and telephone support
Remain in contact with assigned customers to ensure that there are no unreported problems
Promote and maintain service contracts in assigned region
Keep up-to-date on new product and product changes within sphere of activity to increase capabilities and skills
Conduct all field assignments according to service department procedures
Perform other tasks as assigned by manager
Qualification
Required
Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time
Ability to communicate effectively in a professional manner with both internal and external customers
Familiarity with the operation and use of standard electronic test equipment
Familiarity with the use of personal computers
Excellent customer service skills
Ability to make timely and effective decisions
Excellent customer relations skills
Must have a valid U.S. driver's license
Ability to travel up to 80%
Advance degree in chemistry, physics, material science or related area of study. AA degree in electronics, military electronics training, or equivalent experience
Three years previous service experience installing, troubleshooting, and repairing complex electronic systems
Experience with computers, multiple operating systems and equipment control/processing software
Benefits
401(k) with company match
An employee stock purchase plan
Medical and dental plans
Life insurance
Short-term and long-term disability insurance
Employee assistance program
Paid time off including vacation, sick time and holidays
Company
Bruker
Bruker is a manufacturer of analytical and medical instruments covering NMR, ESR, FT-IR, X-RAY spectroscopy.
5001-10000 employees
H1B Sponsorship
Bruker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.01BKey Investors
Thomas Weisel Partners
2025-09-03Post Ipo Equity· $582M
2024-05-29Post Ipo Equity· $403.74M
2019-12-12Post Ipo Debt
Leadership Team
Frank Laukien
Chief Executive Officer
Jason Faessler
Senior Vice President Finance
Recent News
2026-01-11
startupticker.ch
2026-01-11
Company data provided by crunchbase