Johnson Controls · 2 months ago
SAP OTC DevOps Lead
Milwaukee-Wisconsin-United States of America
Full-time
Onsite
Senior Level, Lead/Staff
$89K/yr - $119K/yr
8+ years expJohnson Controls is a global leader in smart, healthy and sustainable buildings, dedicated to reimagining building performance. The SAP OTC DevOps Lead will provide L2/L3 support for the SAP Sales and Distribution module, manage service requests, and ensure smooth business operations while collaborating with business users and developers.
Industrial EngineeringPhysical SecuritySmart Building
Responsibilities
Provide day-to-day support for SAP SD module including order management, pricing, billing, shipping, and credit management
Support active projects including Hypercare
Analyze and resolve incidents, service requests, and change requests within defined SLAs
Collaborate with business users to understand issues and provide functional solutions
Perform root cause analysis and implement permanent fixes for recurring issues
Coordinate with ABAP developers for custom enhancements and debugging
Support month-end and year-end closing activities
Document functional specifications, test cases, and user manuals
Participation in system upgrades, patching, and regression testing
Ensure compliance with internal controls and audit requirements
Assist in end user training and documentation
Qualification
Required
Minimum 8 years of experience in SAP SD module with strong support background
In-depth knowledge of SD processes: order-to-cash, pricing, billing, shipping, and returns
Experience with IDocs, EDI, and third-party integrations
Good understanding of cross-module integration (MM, FI, WM)
Knowledge of SAP Fiori apps related to SD
Understanding of SD account assignment and revenue recognition process
Experience with SAP SD user exists
S4 HANA experience
Conduct unit testing and support UAT
Hands on Experience with Pricing, Basis SD configurations, Delivery and Billing areas
Ability to handle multiple Change requests and enhancements
Effective communication skills to collaborate with team members and stake holders based out of different geography
Experience with like ServiceNow ticketing tools and JIRA (project coordination)
Exposure to Agile methodologies and DevOps tools
Strong analytical and problem-solving skills
Preferred
SAP certification in SD
Knowledge of latest Sales Simplification
Benefits
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Joakim Weidemanis
Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
2026-01-16
Company data provided by crunchbase