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PlayCore · 3 hours ago

Customer Service Representative - Victor Stanley

Dunkirk, MD

Full-time

Onsite

Entry Level

2+ years exp

PlayCore is a leader in quality site furnishings, and they are seeking a Customer Service Representative to grow the existing customer base and meet sales expectations. The role involves answering customer inquiries, quoting prices, and collaborating with colleagues to enhance customer satisfaction.

CommunitiesEducationRecreation

Responsibilities

Answer customers' questions about products, prices, availability, and product uses

Work with new and existing customers to discuss their needs, and to explain how these needs could be met by specific products

Quote prices and other bid specifications

Inform customers of estimated delivery schedules, warranties, or other information pertaining to purchased products

Collaborate with colleagues to exchange information such as business development strategies and marketing information

Follow up on orders and quotes

Other duties as assigned

Qualification

CommunicationActive ListeningMS ExcelMS WordMS OutlookAnalytical Decision-MakingLearning & DevelopmentPlanning & OrganizingProfessionalism & IntegrityRisk-Taking/Creative ThinkingTeamwork & Relationship-BuildingResults OrientationAttention to DetailTime Management