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Creative Artists Agency · 2 days ago

Global Operations - Director, Global Physical Security Operations

Los Angeles, CA

Full-time

Onsite

Director/Executive

$165K/yr - $200K/yr

10+ years exp

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise across various sectors. The Director of Physical Security Operations will oversee the strategic planning and execution of physical security operations globally, leading a team to ensure safety during dynamic situations and events.

AssociationBrand MarketingCommunitiesSports

Responsibilities

Lead, mentor, and manage a team of Regional Security Managers across multiple geographic locations

Provide direct oversight for event security operations, ensuring seamless coordination, planning, and execution of security for high-risk or high-profile events

Serve as a senior subject matter expert for all physical security-related issues within the organization

Develop and implement standardized physical security protocols, policies, and procedures across all sites and regions

Conduct regular threat and vulnerability assessments to ensure controls are appropriately aligned with risk posture

Oversee security staffing, contract security partners, technology deployments, and emergency response plans

Support the regional implementation of security technology and platforms compatible with global strategy

Brief senior management on status of security issues and engage with security leadership on information sharing and best practices in risk mitigation

Lead the management of all third-party security contracts at all applicable sites in coordination with the Global Safey & Security leadership

Keep the organization’s in-house case management system up to date with incidents and investigations and leveraging it to proactively monitor for potential threats

Develop and implement policies, procedures, standards, and training globally under the direction of Global Head of Safety and Security

Collaborate with executive leadership to align physical security programs with organizational goals and risk management strategies

Maintain close relationships with high-level law enforcement, intelligence, and private sector counterparts in all regions, including international

Create and manage budgets for regional and event-related security operations, ensuring cost-effective and efficient use of resources

Track, analyze, and report on key performance indicators (KPIs) and metrics for continuous improvement

Partner with internal teams (e.g., Legal, Facilities, HR, Communications) and external stakeholders (e.g., law enforcement, venues, vendors) to ensure secure event execution

Develop customized event security plans, including access control, credentialing, threat assessments, and incident response

Oversee security operations for VIPs, special guests, and company executives during public-facing or private events

Ensure compliance with local, state, federal, and international security regulations and industry standards

Lead or support investigations involving physical security incidents and other physical security concerns

Maintain incident management systems and develop after-action reports for continuous learning

Qualification

Physical Security OperationsEvent Security ManagementRisk ManagementCCTV SystemsEmergency PreparednessCertified Protection ProfessionalPhysical Security ProfessionalCrime Prevention Through Environmental DesignLeadership ExperienceCommunication SkillsCollaboration SkillsDecision-Making Skills