JLL · 2 months ago
Sr Director Operations
Atlanta, GA
Full-time
Onsite
Director/Executive
$145K/yr - $211K/yr
7+ years expJLL empowers you to shape a brighter way and is seeking a Sr Director of Operations to oversee facility operations at a large-scale airport facility. This role focuses on delivering exceptional client service, managing teams, and ensuring operational excellence.
CommercialReal Estate
Responsibilities
Deliver exceptional client service while overseeing comprehensive facility operations at a large-scale airport facility
Oversee the operation, staffing, performance and development of the on-site facility management team
Lead and drive the annual strategy, planning, budgeting and reporting
Serve as the primary client interface, ensuring seamless service delivery through strategic relationship management, vendor coordination, and operational excellence
Manage environmental and safety programs, develop budgets, and lead both internal teams and external suppliers to achieve key performance indicators and service level agreements
Maintain client satisfaction through responsive leadership and creative problem-solving
Conduct quality assurance audits, foster a safety-first culture, and coordinate with vendors and suppliers on performance goals and contract negotiations
Provide clear expectations and performance feedback while mentoring team members
Lead strategic planning initiatives and collaborate with senior leadership on regional operations
Executive reporting duties, budget variance analysis, and capital/expense budget oversight
Qualification
Required
Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis
Minimum 7 years of facility management experience including knowledge of building systems, mechanical/electrical systems, architectural maintenance, and instrumentation/automation
Proficiency in Microsoft Office Suite programs (Word, Excel, PowerPoint, etc.)
Strong organizational and management skills with ability to multitask and work both independently and in teams
Excellent interpersonal, supervisory, and customer service skills in a dynamic work environment
Outstanding business writing and verbal communication abilities with strong analytical skills
Detail-oriented approach with proven success working with subcontractors/vendors on mutual safety objectives
Preferred
MBA degree
7+ years of relevant facility management experience
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase