Natixis Corporate & Investment Banking · 3 days ago
Application Production Support
New York, NY
Full-time
Onsite
Entry, Mid Level
$120K/yr - $150K/yr
2+ years expNatixis Corporate & Investment Banking is seeking an Application Production Support specialist to join their IT Support US Equity team. The role involves providing operational and project-related support for Equities trading, primarily during US business hours, and managing daily application issues and requests from users.
Financial Services
Responsibilities
Manage daily application issues and requests from Equity trading users
Working experience or familiar with vendor products e.g. Sophis Equities
Monitor end-of-day processes and batch jobs during office hours
Provide Level 1 and Level 2 technical support; functional support experience is a plus
Work morning US IT shifts to ensure the accessibility of Sophis Equities. Shift start times vary weekly at 6:00 AM, 7:00 AM, or 8:00 AM EST
Communicate and report issues or problems related to the equity perimeter
Develop and maintain tools to enhance end-user service levels and facilitate support tasks
Assist Business Analysts in automating recurring requests
Perform non-regression testing
Ensure the smooth operation of one or more applications from start to finish, including daily monitoring, organizing maintenance work, and implementing upgrades
Contribute to the implementation of projects within the corresponding community
Plan and deploy new releases in production
Provide support for weekend deliveries and target days as needed
Qualification
Required
Bachelor's degree in a relevant field
2 to 5 years of experience in an application support role
Excellent application support skills with Sophis Equities
Strong knowledge of the banking IT environment
Ability to work effectively under stress
Strong communication skills
Team player with professionalism, availability, autonomy, and rigor
Proactive approach to incident remediation and continuous improvement/automation
Experience with middleware tools such as Ctrl-M, Zabbix, XLDeploy, Grid Computing (Datasynapse, in-house), and MQ
Proficiency in scripting languages, including Python, PowerShell, and Shell
Familiarity with operating systems such as Windows Server and UNIX
Knowledge of relational database management systems (RDBMS) including Oracle, SQL Server, and Sybase ASE
Proficient in written and spoken English
Benefits
Generous benefits package
Discretionary incentive award depending on company and individual performance
Company
Natixis Corporate & Investment Banking
Natixis Corporate & Investment Banking is a financial institution offers banking, finance and capital markets services.
5001-10000 employees
H1B Sponsorship
Natixis Corporate & Investment Banking has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (2)
2022 (5)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$28.34M2024-07-15Debt Financing· $28.34M
Leadership Team
Morin Stephane
Deputy CEO
Olivier Delay
Americas CEO
Recent News
2025-11-12
Company data provided by crunchbase